Global Recruitment Coordinator

Title: Global Recruitment Coordinator

Location: Goma, DRC

Job Description:

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026. 

Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit!

Contract Type: This position is a one-year contract with the possibility of renewal or extension depending on evolving org needs.

Location: This role is fully remote but must overlap with NY timezone by at least 2 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. We have a strong preference for candidates based in one of our Africa countries of operation (Kenya, DRC, Malawi, Mozambique, Uganda, Rwanda, Liberia).

About this role

GiveDirectly is hiring two exceptional Coordinators to join our growing People Team. If you’re passionate about building world-class employee experiences and want to be part of a mission-driven organization that cares for its people, this is the role for you.

 

 

As a Coordinator, you’ll play a critical role in enabling our People function to scale its impact. Whether you're supporting the end-to-end hiring process, or ensuring smooth and consistent People Operations for our global team, your work will directly contribute to making GiveDirectly an outstanding place to work.

 

 

Please Note: While we love career changers and non-traditional backgrounds across many of our roles, this particular opening requires prior direct recruitment experience. We unfortunately aren't able to consider applications from candidates who haven't worked in recruitment before. If that's you, we'd still love for you to keep an eye on our careers page for future openings!

Reporting lines:

• The Global Recruitment Coordinators will report to the Recruitment Manager

 

Level:  Global Coordinator

Travel Requirement: Must be able to travel ~1-2 times per year to one of our countries of operation for team retreats or field visits

 

 

The Recruitment Coordinator will:

 

 

• Find top talent: Proactively source, attract, and engage a diverse, high-quality candidate pipeline, internally and externally, and convince them to join the team


• Review CVs, conduct interviews, and coordinate schedules: Serve as the face of the organization as candidates' first point of contact, providing a seamless and supportive hiring experience


• Operationalize a streamlined, first-class talent acquisition process: Build and continuously improve the talent acquisition process, including providing high quality support and communications to both candidates and hiring teams


• Field and quickly close support tickets: Respond to all inbound inquiries, requests, and complaints via the People Team Ticketing System regarding recruitment requests, meeting SLAs


• Contribute to recruiting initiatives focused on equity, process improvement, and team enablement

You'll be a top candidate for this role if you bring:

 

 

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. We have a strong preference for candidates based in our countries of operation. 


• At least 3 years of direct recruitment experience, including meaningful exposure to sourcing and a genuine passion for candidate experience. 


• Strong organizational skills with the ability to manage multiple processes and stakeholders simultaneously


• Clear communication — both written and verbal — with internal teams and external stakeholders (e.g. candidates)


• Comfort navigating ambiguity and adjusting to rapidly changing priorities


• Customer service orientation and extremely high follow-through


• Strong attention to detail and a systems-oriented mindset


• Discretion in handling sensitive and confidential employee information


• A process improvement mindset and a willingness to suggest and test new approaches


 

 

Language requirement

• Candidates must be fluent in English


• Strong preference for professional fluency in French

 

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.

Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.

Kenya

• Base Salary: $30,000


• Bonus at Target Performance: 10% (~$3,000 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $3,510)


• Estimated Total Compensation at Target: $33,000


 
•  

This role is fully remote, so if you are not based in Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.

 

Why work at GiveDirectly

 

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A supportive team that works hard and cares hard


• A robust health benefits plan (exact details will vary by country)


• Flexible paid time off that staff is encouraged to take


• Allowances for desk set-up and learning and development

 

 #LI-REMOTE

 

Working at GiveDirectly

 

GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

 

Flagging for US applicants: We invite you to "Know Your Rights" as an applicant.

 

Commitment to Safeguarding

 

As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.

 

These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.

 

**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**

 

Reasonable Accommodations

 

We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.

 

Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!