Fulfillment and Logistics Operations Specialist

Fulfillment & Logistics Operations Specialist

HybridOperationsFull timeLOGOPS26

Los Angeles, California, United States

Overview

Description

We’re looking for someone who loves making things run smoothly behind the scenes to join our team as a Fulfillment & Logistics Operations Specialist. In this role, you’ll be the go-to person for getting shipments out the door correctly, keeping our data clean, and helping our team stay organized and focused. 

Why MaCher? 

MaCher is a certified B Corp and a 31-year-old promotional products company on a mission to clean up a very dirty industry by designing and manufacturing products from sustainable materials and shipping them as responsibly as we can worldwide. We’re a self-organized team, so rather than a traditional hierarchy, our team is powered by personal growth, accountability, and a genuinely inclusive culture. You’ll work alongside subject matter experts in logistics, production, sustainability, design, and sales.  

Based in Venice, CA, MaCher offers an amazing culture for those who are self-motivated and driven, while being part of a team that encourages work / life balance.  We offer a flexible work schedule that combines in-office collaboration and remote work.  We are not big on titles; we’re big on personal responsibility, growth, and doing the right thing. To learn about our culture, mission, and purpose, read our .   

About the Opportunity  

We are looking for someone local to the Los Angeles, California area.  This role follows a hybrid work schedule that balances remote and in-office work based on individual performance and current workflow needs. After completion of the initial training and probationary period, employees are expected to work a minimum of two days per week in the office. The specific in-office days will be coordinated to support team collaboration and operational efficiency.  

• Location: Venice, CA   

• Type: Full-time 

• Work Schedule: Hybrid, 2 days in office per week  

• Compensation: $70,000 per year, based on experience  

• Benefits: This role is eligible for full company health insurance and other employee benefits 

Requirements

What You’ll Be Doing 

You will be a key member of the Operations team, focusing on logistics support and executing a wide array of operational tasks, such as:  

Logistics Support 

• Support day-to-day shipment execution and documentation preparation 

• Assist with shipping coordination and ensure records are accurate and organized 

• Flag exceptions or judgment-based issues for escalation 

Fulfillment Execution 

• Execute daily fulfillment operations in coordination with 3PL partners 

• Validate mailing files and maintain inventory tracking systems 

• Support reconciliation across fulfillment reports, invoices, and trackers 

Impact & Sustainability Support 

• Maintain impact and carbon tracking data 

• Support LCA documentation and reporting workflows 

• Ensure sustainability documentation is audit-ready 

Ops Support 

• Support ERP order entry and documentation management 

• Assist with finance-related data entry and record accuracy 

This role is right for you if 

• You’re resourceful, resilient, and have experience in a “let’s make-it-happen” role   

• You’re comfortable in Excel (sorting, cleaning data, basic formulas, and working with trackers) and willing to become an expert 

• You’re so detail-oriented that people trust your work because you catch mistakes early 

• You enjoy following clear processes, but you’re also willing to suggest improvements 

• You have strong written & verbal communication skills  

• You know when to move quickly on your own and when to ask for help or escalate a question 

Bonus Points For 

• 2-4 years of experience in operations, logistics, fulfillment, or a related role 

• Experience working with 3PLs, freight partners, or high-volume shipping   

• Familiarity with customs, trade compliance, or similar documentation   

• Experience with impact or sustainability tracking tools 

• Familiarity with software systems like Epicor, QuickBooks, or other ERPs. 

How to Apply  

Don’t worry if you don’t know much about logistics or our products yet; we’ll teach you. Interviews will focus on your skills, experience, and how you think, not how closely you match a checklist. We look for individuals who bring new skills, fresh ideas, and genuine enthusiasm for contributing to a collaborative, self-managed environment.  If you thrive in a culture of curiosity, continuous learning, and inclusivity, and want to add your talent and voice to our team, we want to hear from you!  

What We Value  

• Growth mindset—curiosity and eagerness to learn above rigid years of experience or formal education  

• Personal accountability and trust – team members are expected to own their tasks, take initiative, and communicate openly about progress and challenges  

• Diversity of thought and background  

• Initiative, creative problem solving, and a “yes, and” attitude  

• Bringing new ideas and perspectives to our team to help us all grow  

• Strong sense of team spirit—seeing a win for the team as a win for you  

To apply: Upload your resume. Although not required, we’d love a thoughtful cover letter too.    

MaCher is proud to be an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind.