Enterprise Account Director

Title: Enterprise Account Director

Locations: New York, New York, United States
Boston, Massachusetts, United States
Philadelphia, Pennsylvania, United States
San Francisco, California, United States
Los Angeles, California, United States
Raleigh, North Carolina, United States

Remote
Full time

Job Description:

We are looking for a commercially driven Account Director who thrives on winning new business. In this role, you will open doors, navigate complex organizations, and build long-term customer relationships that create meaningful growth.

The ideal candidate combines a new-business mindset with strategic account growth skills. You will be equally comfortable prospecting into new organizations, developing complex opportunities, and expanding relationships within established key accounts. There are two openings: one covering the Northeast, and one covering the West Coast or North Carolina. This is a remote, outside sales role. No office visits are required, but you will travel to meet clients in person within your territory as needed.

Key Responsibilities

• Identify, develop, and close new business opportunities
• Build relationships with security, investigation, procurement, and executive stakeholders
• Develop and execute strategic account plans for Key Accounts, identifying whitespace and new use cases
• Build multi-threaded relationships across complex organizations, including with senior executives
• Drive expansion, upsell, and cross-sell within existing accounts while strengthening long-term relationships
• Proactively identify customer risk and reinforce the business value and impact of our solutions
• Manage the full sales cycle from prospecting and discovery through negotiation and close (typical deal cycles of 4-8 months)
• Partner with internal teams to develop tailored solutions and progress complex opportunities
• Maintain accurate territory and account plans balancing new-logo pipeline, retention, and expansion

Requirements
Proven success driving new business development with a "land and expand" strategy
Demonstrated ability to prospect, develop, and close new enterprise business
Experience managing and growing accounts within large, complex organizations
Strong track record of identifying whitespace and expansion opportunities across teams, business units, and use cases
Based in the Northeast, West Coast, or North Carolina, and able to travel to client meetings within your territory as needed