Engineer - Trust and Safety

Title: Engineer - Trust and Safety (Mid Level to Staff Level)

Location: Anywhere

Workplace: remote

Category: Engineering

Job Description:

Join the VRChat Team!

VRChat offers a first-of-its-kind, game-changing platform that provides an endless collection of social VR experiences and gives the power of creation to its robust community. With over 250,000 worlds and growing, VRChat’s vision is to allow users to bring their imaginations to life and help shape the metaverse anywhere in the world on any device. VRChat has raised $100M to date with the support of investors, Makers Fund, Anthos Capital and HTC. 

We have a great team which includes people from: Netflix, Twitter, Meta, Microsoft, Roblox, Google, Amazon, Unity, Spotify, Discord, Uber, eBay, Robinhood, Twitch, Zynga and TikTok. Come and join the mission!

Job Overview

We’re looking for a full-stack engineer to join our Trust and Safety Tech team. We hire engineers to solve real user problems, not implement specs. You will be instrumental in discovering, developing, and refining the internal and external functionality that ensure users can find belonging within a safe, engaging environment. Your work will help ensure VRChat scales safely, protecting growth and trust by reducing harm with low friction. This role involves working within Node.js/Mongo backend and React frontend to deliver low-friction, scalable moderation, anti-abuse, and safety systems.

Who You Are

A pragmatic, full-stack engineer who treats safety and privacy as first-class design constraints. Comfortable across the MERN stack, comfortable with adversarial thinking, and comfortable being on-call for systems that matter.

What You'll Do

• Work within a full-stack team to develop, implement, and maintain new features for the VRChat platform and operational team. 

• Focus on enhancing safety systems, building the UI/UX and backend systems for support, moderation, and safety operations, with consideration for cost and user privacy. 

• Collaborate closely with product managers, designers, and other engineers across the stack to translate product and design vision into functional code through informed tradeoffs and accurate estimates.

• Contribute to all stages of the feature lifecycle, from initial concept and prototyping to deployment and post-launch iteration and maintenance.

• Ensure the usability, stability, reliability, and performance of critical moderation and safety services, participating in on-call rotations as needed. 

• Participate in code reviews to maintain a high bar for code quality, architectural integrity, performance, and reliability while spreading knowledge across the team.

• Contribute to a culture embracing collaborative, iterative, outcome-focused, product-discovery-driven delivery.

Qualifications

• Professional experience developing, building and maintaining web applications, preferably in social or gaming contexts. 

• Proficiency in the MERN stack (MongoDB, Express, React, Node.js) and related technologies like Redis.

• Experience building scalable, RESTful APIs. 

• Experience building usable, responsive web front ends using React and CSS, or other similar technologies.

• Experience with database design and optimization, state management, and third-party integrations.

• Familiarity with version control systems and CI/CD pipelines.

• Experience with operational excellence: observability, on-call, incident response, and reliability practices for production systems. 

• Comfort designing systems with adversarial users in mind: anticipating abuse vectors, false-positive costs, and graceful degradation. 

• Experience handling sensitive user data with appropriate privacy and access controls. 

• Comfort collaborating with non-engineering partners (operations, legal, policy) on product trade-offs. 

• An agile, collaborative, product mindset and excellent communication skills, capable of working effectively in a remote, cross-functional team environment.

• Demonstrated interest in online communities, VR, or VRChat (as a user or creator).

Bonus Points

• Understanding of a game client/server architecture and data flow, especially as it relates to telemetry or abuse vectors.

• Experience with Unity/C# (for in-game safety UI surfaces like reporting flows). 

• Experience with ML-adjacent systems (model serving, evaluation, human-in-the-loop pipelines). 

• Experience working in, or directly with, moderation or Trust and Safety teams.

• Familiarity with cloud platforms (e.g. AWS, GCP) and containerization (e.g. Docker, Kubernetes.)

Benefits

• Work from anywhere! VRChat is a 100% remote company offering flexible working hours in combination with core hours supporting real-time collaboration

• Health Benefits

• 401K for US & Group RRSP for Canadian Employees

• Stock Options

• Generous paid holiday schedule

• Unlimited/flexible vacation time

• Paid parental leave benefits

VRChat is an equal-opportunity employer, and we welcome applicants from all backgrounds. VRChat fosters a diverse, creative, and collaborative environment where anyone can contribute to any of the ongoing projects or direction of the roadmap at any time.  If you’re a passionate team player who wants to have an impact on a dynamic team, we’d love to hear from you!

All job offers are subject to satisfactory referencing and background checks.