EDI Technical Support

Title: EDI Technical Support (plus scripting)

Location: Middleburg Heights, Ohio, 44130, United States

Department: IT Support

Job Description:

EDI Script Technician 

Hybrid Schedule - 4 days onsite per week following initial 3 month 100% onsite period

Salary: $35k-$50k

Job Description

This position resides on the EDI Application Tech team which provides second-level support for EDI's clients and call center as well and scripting claim data transformations via a proprietary scripting language to ensure claims meet all payer requirements. 

Responsibilities

• Script medical billing converts and edits via proprietary scripting language in order to ensure claims meet all payer requirements.
• Provide second-level software support for EDI clients and staff.
• Research network issues, program errors, and Windows errors relating to Xpeditor Server performance.
• Assist with the testing of Xpeditor enhancements and bug fixes that are part of Xpeditor releases.
• Map client claim files in order to load into Xpeditor.
• Establish custom edits/converts using Xpressbiller software.
• Modify Xpeditor Reports per client requests.
• Assist with identifying product shortcomings and possible enhancements.
• Other duties as assigned.

Qualifications

• Associate’s degree preferred
• Experience with some sort of scripting language preferred
• Knowledge of EDI a plus
• Problem solving skills
• Strong computer skills
• Excellent verbal and written communication skills
• Ability to work in a fast paced environment
• Strong attention to detail – working with clients and internal departments
• Ability to set priorities
• Ability to maintain confidentiality

Qualifications

Education

Preferred

Associates or better.

Bachelors or better.