Director of Product Design, Payments

Title: Director of Product Design, Payments

Location: Cardiff, London or Remote (UK)

We’re looking for a Director of Product Design to lead design across Payments, one of Monzo’s most important and fast-evolving multi-market business areas.

You’ll partner closely with senior leaders across Product and Engineering to shape strategy, set direction, and drive exceptional execution across your area. You’ll play a key role in influencing the direction of both the product and the broader customer experience.

You’ll lead and grow a team of Product Designers, helping them do the best work of their careers while strengthening design thinking, collaboration, and craft across Monzo. As a senior leader within the Design organisation, you’ll raise the quality bar and expand design’s impact, influence, and effectiveness across Monzo.

🔑 You’ll play a key role by...

• Setting the strategic direction and design vision for your area, inspiring teams to think bigger and bolder, whilst aligning with Monzo goals and mission.


• Partnering with the leadership team for your area to define priorities, shape roadmaps, and turn strategy into impactful execution.


• Building and nurturing a high-performing design team - investing in their growth, wellbeing, and long-term success.


• Maintaining an exceptional quality bar across all design work through clear feedback and coaching, helping designers and teams consistently deliver best-in-class experiences.


• Creating an environment where feedback is open, craft is celebrated, and design quality continues to evolve across the organisation.


• Acting as a champion for design at Monzo, influencing how design thinking shapes our products and culture.


 

🤩 We’d love to hear from you if...

• You’ve led design strategy and vision across complex product areas, helping teams navigate ambiguity and deliver meaningful customer and business impact.


• You’re comfortable operating at multiple altitudes, from defining long-term direction to driving high-quality execution.


• You build strong partnerships across Product, Engineering, Research and Commercial, and know how to influence senior stakeholders through clarity, insight, and craft.


• You have a strong point of view on product design and consistently raise the bar for quality, systems thinking, and customer experience.


• You’ve built and led high-performing design teams, creating environments where people can grow, do exceptional work, and have meaningful impact.


• You know how to scale design influence across an organisation, shaping product direction, ways of working, and culture beyond your immediate team.


• You’re energised by Monzo’s mission to make money work for everyone, and excited to help shape the next generation of payments experiences through thoughtful, magical and innovative design. 

 

🙌 What’s in it for you

• 💰 £140,000 - £165,000 + Equity + Benefits 


• ✈️ We’ll help you relocate to the UK


• ✅ We can sponsor your visa


• 📍 This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)


• ⏰ Flexible working hours and trust-based work culture


• 📚 £1,000 annual learning budget for books, training, and conferences


• 🏡 Full remote setup support, including equipment and workspace essentials