Director, Global Payments Solutions

Title: Director, Global Payments Solutions - Head of Healthcare Sales

Location: New York, NY, US, 10001

Workplace: Full Time

Department: Investment Banking, Markets, and Research

Job Description:

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As our Global Career Band 3 (GCB 3), Director, Sales Team Lead, Healthcare within Global Payments Solutions (GPS) you’ll oversee HSBC’s GPS Sales coverage for the Healthcare sector. The role is accountable for shaping and delivering your team’s revenue ambitions through an effective calling plan and disciplined execution. You’ll coordinate closely with Global Relationship Bankers to provide joined-up coverage for internationally focused customers. You’ll strengthen corridor connectivity to unlock cross-border opportunities and ensure referrals convert into outcomes. Success means a well-run pipeline, strong collaboration across product and delivery teams and sustainable solutions that meet customer needs.

What you'll be doing:

• Shape and deliver the Healthcare GPS sales plan including an effective calling strategy to meet revenue ambitions
• Coordinate coverage with Global Relationship Bankers to provide consistent client engagement across the bank
• Strengthen corridor connectivity to progress cross-border opportunities and improve international referral outcomes
• Research external markets and competitors to identify differentiation and value aligned to HSBC strategy
• Promote sustainable solutions that match customer needs across GPS products and services
• Deepen customer insight by gathering information from multiple sources to shape HSBC’s approach
• Manage large and complex sales across multiple products and services from pipeline to close within agreed timescales
• Partner with virtual teams across Product, Implementation, Operations, Risk, Legal, Compliance and Pricing to deliver coordinated client outcomes and governance

What we're looking for:

• Bring Global Payments Solutions (cash management) experience and strong knowledge of relevant products and services
• Apply corporate sales and relationship management experience to identify needs and build solutions across a broad product set
• Use corporate payment card knowledge to support discussions and solution design where relevant
• Interpret economic, cultural, procedural and regulatory factors affecting customers in local and international financial services
• Evaluate customer requirements and translate them into commercially viable and sustainable solutions
• Use influencing and objection-handling skills to progress deals towards closure while protecting long-term relationships
• Communicate complex information clearly to varied audiences in both written and verbal formats
• Identify risks and take appropriate steps to mitigate and manage them in partnership with stakeholders

Building healthcare growth in GPS

This role puts you at the centre of how HSBC supports healthcare clients with payments and cash management solutions across borders. You’ll set directions for sector coverage while coordinating closely with relationship teams and specialist partners across the bank. If you’re looking to own a meaningful portfolio where execution, governance and customer outcomes all matter this is the opportunity to make it happen. Apply to help shape how GPS delivers for healthcare customers globally.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.