Director, Creative Services

Title: Director, Creative Services (Hybrid Denver or Philly)

Location: Denver United States

Job Description:

Full time

job requisition id

R20060777

Job Family

Marketing Communications

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.  

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.      

Who We Are 

  

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.  

 

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. 

 

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. 

 

What We Do 

 

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. 

 

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.  

 

Job Description Summary

We are seeking an experienced leader to serve as our Director of Creative Services, owning the end-to-end creative experience and creative strategy for World Financial Group. This role leads the vision and execution of our in-house creative team, delivering insight-led, brand-aligned work that drives engagement and business impact.

The ideal candidate is a strategic, design-led thinker who can elevate creative quality, build scalable systems, and lead a high-performing team. They will partner cross-functionally to translate business, brand, and audience insights into cohesive creative strategies, narratives, and experiences—while maintaining the highest standards of quality, consistency, and efficiency.

 

Job Description

Creative Strategy, Experience & Execution

• Lead the development of a compelling creative vision that supports brand strategy, business objectives, and the end-to-end‑ agent experience.
• Own the entire creative experience, from strategic brief through concept, design, production, and delivery across digital, social, experiential, and field marketing touchpoints.
• Translate business objectives, brand strategy, and audience insights into clear creative strategies, narratives, and visual systems that drive engagement and action.
• Lead concept development for major initiatives, campaigns, and programs, ensuring ideas are insight led, on brand, and scalable across channels.
• Elevate creative thinking by balancing innovation with practicality to ensure creative concepts can be executed efficiently and at scale without sacrificing quality.
• Guide work from strategic brief through concept, design, production, and delivery across digital, social, experiential, and field marketing

 

Design Systems, Standards & Brand Governance

• Define, evolve, and govern design systems, templates, and visual standards to ensure brand consistency while enabling flexibility across teams and field execution.
• Oversee the creation of reusable creative toolkits that support speed, self‑service, and field activation without compromising brand integrity.
• Uphold brand governance and ensure consistency across all creative assets and channels.

 

Deliverables and Execution

• Direct the development and execution of key creative outputs, including:
  • Brand and campaign visual identities
  • Digital and web experiences
  • Social and video content
  • Event, experiential, and environmental design
  • Field enablement and sales collateral
• Ensure all creative projects are delivered on time, within scope, and aligned with business and brand expectations.

 

Team Leadership & Development

• Lead, mentor, and develop a multidisciplinary creative team, including graphic designers and specialized creative roles.
• Foster a collaborative, inclusive, and high‑performing team culture grounded in clarity, accountability, and creative excellence.
• Provide clear direction, ongoing feedback, and growth opportunities to support individual and team development.

 

Qualifications

• Bachelor’s degree in marketing, Communications, Design, or related field
• 10 years of experience in creative services, with at least 3 years in a leadership role.
• Proven experience managing creative teams and projects in a fast-paced environment.
• Strong understanding of creative workflows, project management tools, and production processes.
• Expertise using traditional and digital creative channels
• Strategic thinker and decision-maker to drive results
• Strong communication, interpersonal and relationship building skills to assimilate ideas in collaboration with diverse stakeholders
• Excellent organizational, communication, and leadership skills.

 

Preferred Skills

• Ability to balance creative vision with operational execution.
• Experience in B2B or channel marketing environments.
• Experience in the financial services industry

 

Working Conditions

• Office Environment

 

The Salary for this position generally ranges between $140,000 - $160,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

 

 

What We Offer  

 

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. 

 

Compensation Benefits 

• Competitive Pay 

• Bonus for Eligible Employees 

 

Benefits Package 

• Pension Plan 

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

 

Health and Work/Life Balance Benefits 

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 

• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

 

Inclusion & Diversity  

  

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. 

  

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. 

   

Giving Back  

  

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.     

  

Transamerica’s Parent Company  

 

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has  grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.