Creative Director - Experiential

Title: Creative Director - Experiential

Location: Boston, Massachusetts, United States; New York, New York, United States

Hybrid

Job Description:

Experience Without Limits
Come shape the future of brand experience

At Jack Morton, we design and build head-turning, smile-inducing, impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clients unlock the full value of experiences by turning bold ideas into meaningful connections.

That takes a team that's bold, curious, and acts as one. We build on each other's ideas, challenge conventions, and show up for one another every day. Here, you'll do your best work, grow quickly, and partner across clients, disciplines, and global teams to bring new ideas to life.

This is a place where curiosity drives what’s next, boldness raises the bar, and every win is shared. Where ownership is expected, egos are left at the door, and the work reflects the passion and talent of the people behind it.

Experience without limits—in your work, your growth, and your impact.

**Must be able to work hybrid in New York City (preferred) or Boston; may consider remote candidates who can travel to NYC quickly**

This is a rare kind of creative role. This is the world of ultra-high-net-worth audiences, intimate gatherings at extraordinary properties, and brand experiences where the floral arrangement and the keynote narrative carry equal weight. Where a misplaced font is noticed. Where the difference between good and extraordinary is felt before it's seen.

You will be the dedicated Creative Director (Art, Experiential) on one of our most prestigious and complex global accounts—a leading financial services firm that draws its creative inspiration not from the boardroom, but from the worlds of luxury lifestyle, fashion, and contemporary design. You will be the single creative authority for this client globally: the person who knows their brand instinctively, earns their trust completely, and upholds the creative standard across every program, from an intimate investor gathering in New York to a flagship partner summit at one of the world's most exceptional venues.

This is not a role where you simply execute a brief. You help shape what the brief becomes. Working alongside a strategist, you will translate narrative and messaging frameworks into cohesive experience architectures—the kind where every detail, from the arrival moment to the menu design to the scenic environment, is an intentional expression of a single idea.

This is a senior appointment. Visibility is high, and the opportunity for growth—both for the account and for you—is significant.

The environment you're stepping into

This client works on long lead times with exacting expectations. They print things. They notice things. They expect renders to match reality. They expect someone who thinks about texture, light, and the weight of a material as fluently as they think about narrative and message. They are ambitious, contemporary, and deeply detail-oriented, and they need a creative partner who matches that energy without flinching.

Programs are intimate by design, but the production complexity and creative ambition are anything but small. You will work across Partner Summits, Investor Days, AGMs, executive offsites, integrated campaigns, and keynote content throughout the U.S. and increasingly across APAC and EMEA.

What you'll be doing

• Serve as the creative authority on a prestigious global financial services account, setting and protecting the creative standard across every program, market, and touchpoint.


• Develop and direct integrated experience concepts that go beyond aesthetic wrappers, building narrative frameworks and experience pillars that inform everything from venue selection and hospitality design to scenic, content, and programming.


• Translate strategic thinking into experiential reality, partnering with a strategist to ensure the creative always serves the story, and the story always serves the client's business objectives.


• Direct the full creative process from concept through execution—from initial renders to on-site delivery—ensuring the promise made in the room matches the reality on the ground.


• Think across 2D and 3D simultaneously, spanning graphic identity, environmental design, scenic, hospitality, print, digital content, and the considered details that define a luxury experience.


• Lead junior creatives and freelance talent on a project-by-project basis, maintaining creative consistency and quality across a globally distributed team.


• Present ideas with authority and conviction to senior client audiences, building the kind of trust where your creative recommendations carry genuine weight.

Growing People & Culture

• Manage, mentor, and develop junior creative talent, fostering an environment where high standards are non-negotiable and craft is celebrated.


• Contribute to a creative culture defined by ambition, rigor, and genuine pride in the quality of the work.


• Embody Jack Morton's values of creativity, collaboration, and inclusivity in every interaction with clients and colleagues.

Active Participation in Jack Morton's Community & Culture

• Embody and advocate for Jack Morton's values of creativity, collaboration, and inclusivity in all interactions with colleagues, clients, and partners.


• Help foster a supportive and inspiring workplace by participating in team-building initiatives, office events, and agency-wide programs.


• Engage in learning opportunities—from training sessions to thought leadership discussions—to stay informed about industry trends and best practices.


• Share knowledge, insights, and experience to strengthen the agency's collective expertise and cultivate a culture of continuous improvement.


• Manage, mentor, coach, hire, recruit, and fiercely protect the agency culture that makes Jack a great place to work.

What You Bring

Non-Negotiables

• 8+ years of agency-side experience in experiential marketing or brand experience, with a track record of leading creative for large, complex programs from concept through execution.


• A portfolio that demonstrates genuine creative range, including narrative-led experiential work that is as sophisticated in concept as it is in execution.


• Proven experience leading large, complex programs while maintaining the creative vision from pitch through physical delivery.


• Deep fluency across both 2D and 3D creative disciplines. You think about environment, materials, lighting, and scenic design with the same instinct you bring to graphic design and content.


• A demonstrated aesthetic sensibility aligned with luxury, contemporary design, or premium lifestyle brands, evidenced through your work—not simply stated.


• Proven ability to work directly with senior clients as a trusted creative consultant, not just a creative executor.


• Strong production literacy. You understand what it costs, what it takes, and what has to give for reality to match the render.

Strongly Preferred

• Experience working with luxury hospitality, fashion, financial services, or premium lifestyle brands.


• Experience leading creative across international programs and managing globally distributed creative teams.


• Background creating intimate, high-touch experiences for high-net-worth audiences, where hospitality, environmental storytelling, and meticulous attention to detail are central to the brief.


• Experience partnering with strategists to translate messaging frameworks into cohesive experiential architectures.


• Experience creating and directing work for ultra-high-net-worth, C-suite, or similarly discerning audiences where expectations for polish, hospitality, and execution are exceptionally high.


• Demonstrated credibility operating in formal, high-protocol corporate and financial services environments, with the professional polish and executive presence required for senior client relationships.

Last but not least, we believe in diversity, equity and inclusion.  

Jack Morton is an equal opportunity employer; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law.