Contract Lead - Technical Support and User Engagement

Title: Contract Lead – Technical Support and User Engagement

locations

US - Remote (Any location)

time type

Full time

job requisition id

39569

Job Family:

Data Science & Analysis
Travel Required:

None
Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
We are looking for a Contract Lead to oversee contract execution for Technical Support and User Engagement services. This is a hybrid full‑time position located in Bethesda, MD.

• Lead contract execution across user engagement, DUA management, and support activities   

• Oversee stakeholder engagement, governance activities, and compliance tracking   

• Coordinate contract activities with federal stakeholders and program leadership  

• Ensure contract performance aligns with scope, schedule, and quality requirements  

What You Will Need:

• Bachelor’s Degree

• A minimum of five (5) years of technical experience, including two (2) years as a lead on projects   

• Experience leading tasks for or with a federal agency or organization   

• Experience with CMS data   

• Strong written and verbal communication skills   

• Current professional certification commensurate with program operations (e.g., PMI, PMP, CMMI)   

• Must be able to obtain and maintain a Federal or DoD "public trust"; candidates must obtain approved adjudication of their public trust prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred

What Would Be Nice To Have:

• Experience overseeing user engagement or technical assistance programs

• Experience supporting federal compliance‑driven contracts

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.