COE Team Lead - Origination Fraud

Title: CoE Team Lead - Origination Fraud

Location: Sydney Australia

Full time

Job Description:

• Flexible working, hybrid environment, and central offices

• Inclusive team where diverse perspectives are valued

• Access to world-class learning, technology tools and analytics teams

See Yourself in the Team

Fraud Analytics within the Chief Operations Office Data AI Analytics - Fraud CoE are responsible for developing, maintaining and enhancing the fraud detection systems, algorithms and reporting engines across CommBank and Bankwest, strengthening detection capability through intelligent automation, emerging trend analysis, advanced modelling and stakeholder reporting.

Our work is customer-critical. We balance strong fraud and scams protection with the need to minimise friction for genuine customers, using intelligent automation, emerging trend analysis, advanced modelling and stakeholder reporting to strengthen detection capability. The team are also evolving towards leveraging modern analytics platforms, and creating opportunities to influence how fraud analytics is delivered into the future.

Your Impact & Contribution

As a Centre of Excellence (CoE) Team Lead in Origination Fraud, you will lead the team and aid in the development and uplift of fraud detection strategies across Origination Fraud portfolios by owning complex analytics solutions, rule logic, and stakeholder outcomes.

You'll play a key role in enhancing the fraud rule detection suite used to detect, prevent and disrupt fraudulent and scam activity, including decisioning outcomes such as holds, declines, and alerts.

This is a CoE Team Lead - Origination Fraud role where you may expect to:

• Leading and coaching a team of specialised fraud analysts, supporting their development and performance.

• Translate fraud and scam trends and incidents into detection strategy changes delivered at pace.

• Partner with Group Fraud stakeholders to onboard new signals and data points required for detection (e.g., feature changes that introduce new fraud vectors).

• Own stakeholder reporting rhythms (weekly/monthly), ensuring insights are actionable and decision‑ready.

• Provide technical leadership across tooling evolution

• Champion continuous improvement: reduce false positives, manage alert volumes and minimise friction for genuine customers.

Skills & Experience

• Strong analytical engineering capability: rule logic, statistical reasoning, and problem‑solving in fast‑moving environments.

• Strong coding capability in SQL and Python (SAS experience beneficial; ability to learn new languages valued).

• Proven stakeholder management and influencing skills - regular engagement required.

• Experience working with or migrating to cloud data/analytics platforms (AWS/Snowflake exposure advantageous).

• Fraud/scams domain experience beneficial, but strong analytics experience can be sufficient with learning agility.

Why Join Us

At CommBank, you'll be part of a team that:

• Puts customers at the centre of everything we do

• Uses data, analytics and technology to solve meaningful problems

• Values continuous improvement, collaboration, and strong risk culture

• Supports flexible ways of working and career growth