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Clinical Continuous Quality Improvement Specialist

Opportunity Alliance

  • Date Posted:

    8/18/2025

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Hybrid Remote in South Portland, ME

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Experienced

  • Travel Required:

    Yes

  • Education Level:

    Master's Degree

  • Salary:

    $65,000 - $72,000 Annually

  • Categories:

    Education & TrainingHuman ServicesSocial Work

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Retirement Savings, Education Assistance, Disability, Paid Holidays, Paid Time Off

About the Role

Title: Clinical CQI Specialist

Location: 50 Lydia Lane South Portland, ME 04106

Job Description:

Clinical CQI Specialist

Continuous Quality Improvement

Salary range: $65,000 - $72,000/annually

The Clinical CQI Specialist’s responsibility is to work with program and quality staff to ensure quality client outcomes and effective delivery of clinical services. Specifically, the Clinical CQI Specialist is responsible for ensuring ongoing activities in reviewing, monitoring and educating program clinical staff in documentation of sound clinical practice in client records. The Clinical CQI Specialist will support introducing the clinical documents and clinical documentation of medical necessity and service delivery as staff onboard with relevant TOA clinical programs.  The Clinical CQI Specialist will provide all departments with training and technical assistance of priority clinical training topics.  The CQI Specialist will support programs with clinical client record review processes and support program leadership in action planning related client clinical workflows. 

 

Schedule: Full-time, 40 hours per week, salaried position.

          Primarily regular business hours M – F.

 

Location: Office is located in South Portland, ME.

      Opportunity to work partially remote in a hybrid schedule.

 

Qualifications: 

  • A master’s degree in social work, with 10 years of clinical mental health treatment experience and 3-5 years of clinical supervision and LCSW required.
  • Prior Experience in providing clinical mental health treatment in a managed care environment and utilization review in a managed health/behavioral health context is preferred.
  • Demonstrated ability to follow through on details and have strong organizational, analytical and communication skills.
  • Ability to effectively assess performance issues and develop appropriate and effective intervention plan.
  • Ability to work effectively with a multi-disciplinary staff.
  • Demonstrated knowledge of and the ability to identify and utilize relevant reference material, i.e. Program Contracts, Maine Care regulations, level of care criteria, SAMHSA best practice material, etc.
  • Ability to effectively utilize technology to expedite job performance.
  • Contracts that have Rider D: Must be able to successfully pass a criminal background, child protective service check & sex offender check.
  • Must not be on the state or federal suspension and disbarment list.
  • Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.
  • Driving may be necessary to attend meetings and trainings but is not a primarily and essential job responsibility.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

  • Generous paid time off accrual
  • 9 paid holidays per calendar year and up to 3 floating holidays per calendar year 
  • Excellent medical benefits at very reasonable cost 
  • Dental and Vision insurance options 
  • Agency paid basic life insurance and STD & LTD disability insurances 
  • 403(b) retirement with a generous agency match (all employees are eligible)
  • Tuition Reimbursement – offered once per year through an application process
  • The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

 

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits

 

Who we are

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

  • Mental Health & Wellness
  • Community Building
  • Family & Early Childhood Education
  • Economic Resources

If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply.

Please submit a cover letter and resume along with your application.

Thank you!

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