Client Success Specialist

Title: Client Success Specialist

Location: United States, N/A

Job Description:

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

 This is open to candidates physically located in CONUS, AK & HI Only.

Qualifications:

• Minimum of 2 years of experience in sales, business development, or client success, with demonstrated success conducting cold outreach and prospecting.
• Proven ability to confidently initiate conversations through phone, email, LinkedIn, and other outbound communication channels.
• Exceptional verbal and written communication skills with the ability to build trust, ask thoughtful questions, actively listen, and confidently guide consultative conversations.
• Strong relationship-building skills with experience developing long-term partnerships with clients, referral partners, and internal stakeholders.
• Highly organized with excellent time management skills and the ability to manage multiple client relationships, follow-up sequences, and competing priorities simultaneously.
• Demonstrated ability to identify client needs, overcome objections, and recommend appropriate solutions in a consultative sales environment.
• Self-motivated, goal-oriented, and proactive, with a strong sense of ownership and accountability for results.
• Experience using CRM systems, sales engagement platforms, and automation tools to manage pipelines and outreach activities.
• Proficiency with Google Workspace and the ability to quickly learn new technology platforms.
• Experience using tools such as ActiveCampaign, ClickUp, Calendly, LinkedIn Sales Navigator, BDR.ai, DocuSign, or similar platforms is strongly preferred.
• Passion for delivering exceptional client experiences while contributing to the growth and success of both clients and the organization.

Position Overview: The Client Success Specialist serves as the primary relationship manager for prospective and current clients, guiding them through every stage of the client journey while helping drive company growth through consultative sales and exceptional service. This role is responsible for building meaningful relationships, conducting client consultations, generating new business opportunities through strategic outreach, and ensuring clients receive an outstanding experience from initial engagement through ongoing partnership.

The ideal candidate is highly relational, proactive, and results-oriented with a passion for helping business owners solve problems and achieve their goals. They possess exceptional communication skills, strong emotional intelligence, and the confidence to lead consultative conversations while balancing business development with outstanding client care.


1099
$20 per hour DOE
Hours: 20-40 hours per week

Additional Qualifications/Responsibilities
Ideal Candidate Requirements for All Open Positions:

•     Must reside within the United States and be eligible to work in the United States.
•     Be available 20+ hours a week between 8 AM - 5 PM (applicant's local time).
•     Have reliable internet service and a personal desktop/laptop computer with a webcam and microphone.
•     Understand this is a part-time, fully remote, 1099 Independent Contractor opportunity.
•     Align with company values of Authentic Connection, Selfless Service, and Intentional Growth.
•     Be unapologetically patriotic. (Military affiliation is NOT required.)
•     Is willing to invest in building relationships and creating community with team members. 
•     Is willing to commit to and participate in VAUSA® Success Coaching weekly.
•     Provide strong references. 

Also required for this role:

• Minimum of 2 years of experience in sales, business development, or client success, with demonstrated success conducting cold outreach and prospecting.
• Proven ability to confidently initiate conversations through phone, email, LinkedIn, and other outbound communication channels.
• Exceptional verbal and written communication skills with the ability to build trust, ask thoughtful questions, actively listen, and confidently guide consultative conversations.
• Strong relationship-building skills with experience developing long-term partnerships with clients, referral partners, and internal stakeholders.
• Highly organized with excellent time management skills and the ability to manage multiple client relationships, follow-up sequences, and competing priorities simultaneously.
• Demonstrated ability to identify client needs, overcome objections, and recommend appropriate solutions in a consultative sales environment.
• Self-motivated, goal-oriented, and proactive, with a strong sense of ownership and accountability for results.
• Experience using CRM systems, sales engagement platforms, and automation tools to manage pipelines and outreach activities.
• Proficiency with Google Workspace and the ability to quickly learn new technology platforms.
• Experience using tools such as ActiveCampaign, ClickUp, Calendly, LinkedIn Sales Navigator, BDR.ai, DocuSign, or similar platforms is strongly preferred.
• Passion for delivering exceptional client experiences while contributing to the growth and success of both clients and the organization.