Client Enablement Manager - Credit Risk

Title: Client Enablement Manager - Credit Risk

Location:

Chicago, Illinois

New York, New York

Reston, Virginia

Crum Lynne, Pennsylvania

GreenWood Village, Colorado

Boca Raton, Florida

Full time

Job Description:

Team Overview

The Client Enablement Manager for credit risk is responsible for leading the successful onboarding and enablement of customers using TransUnion's credit risk solutions. In this role, you'll engage during the later stages of the sales cycle and partner closely with both internal teams and customers to finalize requirements. Once the deal closes, you'll coordinate delivery across cross‑functional stakeholders and guide customers through a smooth, effective implementation of their solution. This role will report to the VP of Solutions Consulting.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Act as main point of contact for customer business, technical, and operational personnel to enable successful solution implementations
• Partner with Credit Risk Solution on overall product management and development activities
• Work with Sales and the Business Vertical to ensure customer needs are met
• Communicate effectively with technical product managers and architects
• Interact heavily with Global Delivery and other matrix partners to establish a playbook for efficient and effective processing and delivery of solutions across customer segments
• Be an additional voice for Credit Risk Solutions; articulate solution capabilities as well as vision/roadmap
• Provide important voice of customer feedback to appropriate Solutions groups to inform product development, collateral, and roadmap
• Overcome technical and operational hurdles, enabling both short-term and long-term fixes to various challenges
• Ensure proper compliance and legal requirements are maintained at all times
• Play an active part in Swarm program management as necessary

Required Knowledge and Experiences

• 7+ years' experience in the credit industry
• Bachelors Degree required
• Experience in managing large-scale initiatives
• Knowledge of credit/FCRA data and applicable non-FCRA data
• Proficient use of Microsoft applications

Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well-from day one.

For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We've got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Future: Build toward what's next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $126,700.00 - $190,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.