Client Accounting Manager

Client Accounting Manager

Remote

Client Success

Full-time

Responsibilities

Reporting to the Vice President of Client Experience, you will help schools maintain accurate financial records and successfully manage their accounting workflows using Clarity software.

• Serving as the accounting subject-matter expert and escalation point for implementation and client success teams.
• Building the playbooks, documentation, and repeatable processes that let us scale this function - including identifying what should be handled by CSMs. 
• Diagnosing whether recurring issues are a configuration gap, a training gap, or a product gap, and feeding that back to the product team.
• Translating schools' accounting requirements into correct Clarity configuration, partnering with implementation on complex or non-standard setups.
• Reviewing and validating school account configurations in Clarity, identifying setup errors and edge cases before they cause downstream problems.
• Advising schools on the correct accounting treatment for their specific situation and, when needed, helping them recognize when their current approach is wrong.
• Supporting monthly account reconciliations and resolving discrepancies for school clients.
• Assisting school clients with audit preparation.
• Analyzing client account mapping  and identifying opportunities for improvement in accordance with best practices.
• Attending regular team/company meetings.
• Performing other duties as assigned.

Ideal Candidate Requirements

• A minimum of 3 years of experience in public accounting, bookkeeping, outsourced accounting services, or a related accounting profession.
• Experience working in software systems that act as a subsidiary ledger for organizations (ideally a billing system). 
• Strong understanding of general ledger accounting, journal entries, reconciliations, month-end close, and financial reporting.
• Experience handling multiple projects simultaneously while maintaining exceptional attention to detail, accuracy, and responsiveness.
• Ability to analyze financial data and identify discrepancies.
• Comfortable explaining accounting concepts to non-accounting stakeholders.
• Sound judgment about when to advise, when to escalate, and when to push back on a school's approach.
• Experience with QuickBooks, Sage Intacct, NetSuite, or similar financial systems.
• A current CPA license is a plus, but not required.
• Growth mindset and desire to join a rapidly growing team.
• Excellent organizational, time management, and communication skills.
• Advanced spreadsheet skills.
• Comfort operating in ambiguity and building structure where none exists yet.

Benefits

• Competitive compensation and stock options.
• 100% company-sponsored health, medical, and dental insurance.
• Remote-first work environment with team and company offsites.
• Opportunity to grow with a rapidly expanding organization.