Call Center Customer Service Representative

Title: Call Center Customer Service Representative

Location: TN-La Vergne

Job Description:

Call Center & Customer Service

$ 20 / Hour

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Adecco is currently assisting one of its clients in their search for a Customer Service Representative in LaVergne, TN!  

Pay rate: $20/hr

Shift availability: Mon – Fri, 930a -630p Hybrid

 

For instant consideration for this role, click on Apply Now

 

This position will work in a fast-paced, challenging environment to provide support to internal and external customers by utilizing strong communication skills to resolve customer service issues within the scope of policy. This position requires a high level of flexibility as it relates to cross training on multiple functions within the organization.

 

Our ideal candidate must have/must be able to:

• Effectively communicate information verbally and in writing

• Maintain professionalism while dealing with difficult situations and/or people

• Identify opportunities for process improvement

• Interact professionally with all levels of management and staff

• Multi-task and problem solve under pressure

• Meet attendance and punctuality requirements

• Operate computer systems, telephone systems, copiers, fax machines, etc.

• Provide feedback to other departments regarding areas of concern or improvement

• Manage confidential information effectively

• Work independently and as part of a team

• Other duties as assigned

 

Education/Certification Requirements:           

• High School Diploma or GED

• Associates degree preferred

 

Experience requirements:         

• 1+ years of high-volume call center experience

• Typing – 40WPM

• Proficient with MS Office Suite

• Strong communication skills

• Previous pharma products experience a plus

• Excellent customer service skills

 

As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in LaVergne, TN, please APPLY NOW for instant consideration!

 

Pay Details: $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Ref: US_EN_99_026963_2444281