Business Solutions Analyst

Job title: Business Solutions Analyst

Location: United States

Job Description:

Job#: 3034566

Employment type: Contract

Pricing (internal recruiter guidance): Low Bill Rate: $120/hr; High Bill Rate: $130/hr; Max Bill Rate: $148/hr

Location: Remote / hybrid

Duration: Per client work authorization and resulting contract terms

Start: TBD

Travel / on-call: Minimal travel; on-call not anticipated unless requested and approved

Reports to: Client Project Lead / Engagement Manager

Work authorization: Per client, TDDC MSA, and Apex requirements

Summary: Support business analysis activities for the Investigation Management System Improvements effort, including stakeholder discovery, requirements gathering, process analysis, and solution support. This role is ideal for a candidate who can translate business needs into clear functional requirements and actionable project artifacts.

Key responsibilities:

• Conduct stakeholder interviews, workshops, and discovery sessions to identify business needs and priorities.
• Document current-state and future-state processes, business rules, user needs, and functional requirements.
• Analyze workflow gaps and recommend practical solution options.
• Create business analysis artifacts such as requirements documents, process maps, use cases, and traceability materials.
• Partner with project, design, and engineering teams to clarify requirements and support delivery.
• Support prioritization, validation, testing readiness, and user acceptance activities as needed.
• Prepare concise findings, recommendations, and stakeholder-ready summaries.

Required qualifications:

• Experience performing business analysis for technology implementation, enhancement, or modernization projects.
• Demonstrated experience eliciting, documenting, and validating business and functional requirements.
• Strong analytical, facilitation, process mapping, and written communication skills.
• Ability to work effectively with business stakeholders and technical teams.
• Must meet the applicable TDDC MSA labor category education and experience requirements.

Preferred qualifications:

• Public sector or regulated-environment experience.
• Experience with investigations, case management, workflow, or compliance-oriented business processes.
• Experience supporting agile, hybrid, or iterative delivery teams.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.