Business Development Representative

Title: Business Development Representative

Location: United States

Job Description:

Remote: Available for team members residing outside the Troy, MI area
• Hybrid: Troy-based team members work a hybrid schedule with in-office hours during the week

PURPOSE OF THE ROLE: 

We are seeking Business Development Representatives (BDR) to join our growing Sales team. Reporting directly to Sales leadership, the BDR will play a critical role in driving growth by focusing on areas where strong opportunities for expansion exist.

This role requires proactive outreach, relationship building, and a solutions-oriented mindset to re-engage clients and unlock new business. At Class Valuation, success means more than just hitting numbers—it’s about living our core values:

• Roll Up Your Sleeves by diving into opportunities with persistence and resourcefulness.
• Care & Respect for Family by building authentic, trust-based client relationships.
• Passion to Win by striving for growth and delivering exceptional service with every interaction.

As a BDR, you’ll directly impact our mission to deliver valuation solutions while helping shape the future of our client partnerships.

KEY RESPONSIBILITIES: 

Essential Tasks: 

• Conduct daily outbound calls (OBCs) to assigned branches within strategic accounts.
• Re-engage branches that have shown a decline in order volume.
• Introduce Class Valuation products, services, and initiatives aligned to client needs.
• Partner with Sales Executives and Account Managers to hand off qualified opportunities.
• Maintain accurate activity tracking and branch-level notes within HubSpot/CRM.
• Provide feedback on trends, objections, and competitive intelligence gathered from outreach.
• Contribute to branch-level sales campaigns in coordination with Marketing.
• Achieve weekly/monthly outreach and engagement metrics (e.g., number of calls, connections, qualified branch opportunities).
• Other duties as assigned.

QUALIFICATIONS & SKILLS:

• Mortgage or appraisal industry experience is a must!
• 2+ years’ successful sales experience, ideally in inside sales, B2B sales or a call center environment.
• Bachelor’s degree in Finance, Business, Marketing, Communications, or a related field preferred. Equivalent work experience in sales, customer engagement, or business development will also be considered.
• Strong phone presence and comfort making a high volume of calls daily.
• Excellent communication and relationship-building skills.
• Ability to learn and articulate Class Valuation’s value proposition.
• Organized and detail-oriented; able to manage activity in CRM systems.
• Mortgage, appraisal, or financial services experience preferred but not required.

SUCCESS METRICS:

• Consistent achievement of outreach activity goals.
• Number of re-engaged or reactivated branches.
• Pipeline opportunities generated for Account Managers/Sales Executives.
• Contribution to overall volume growth within top accounts.

This is an opportunity to:

• Build your career with the industry leader in valuations
• Work with tech-enabled, innovative solutions that differentiate us from the competition
• Earn a competitive base salary with a commission-based incentive program
• Join a company that is growing rapidly and expanding into new markets

A FEW THINGS WE OFFER:

• Competitive salary

• Valuable benefits including health, dental, vision, life, disability, and pet insurance coverage options! 

• 401K with employer matching options

• Generous Paid Time Off (PTO) & sick leave

• Health Care Savings Account (HSA) & Flexible Spending Account (FSA) options

Salary: $60k + Commission

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Class Valuation will be based on merit, qualifications, and abilities. Class Valuation does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, familial or marital status, pregnancy, childbirth, or a related medical condition, ancestry, citizenship status, disability or handicap, veteran status, arrest record or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, team member activities and general treatment during employment.