Bilingual Verification Support Coordinator

Title: Bilingual Verification Support Coordinator

Location: El Segundo, CA

Job Description:

WHO WE ARE:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. 

 

WHO YOU ARE:

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies: 

 

 

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details! 

 

THE ROLE:

We’re always looking for passionate and dedicated individuals to join our team! While this position isn’t currently open, we are building a talent pool for future opportunities. By applying, you’ll be considered when the role becomes available, and our team will reach out as soon as we have an official opening.

 

The Verification Support Coordinator ensures compliance with federal employment eligibility requirements and internal standards by managing Form I-9 documentation, E-Verify cases, and related onboarding processes. This role plays a key part in supporting the onboarding of new Employer of Record (EOR) and Agency with Choice (AWC) providers, combining precision and compliance expertise with a provider-focused approach. The coordinator partners with Operations, Payroll, and Compliance teams to maintain data accuracy, support audits, and recommend process improvements that enhance efficiency and provider experience.

 

Primary Responsibilities

• Accurately complete and maintain Form I-9 documentation and manage E-Verify cases in compliance with federal requirements.

• Track, monitor, and complete reverifications for expiring identification documents to ensure ongoing compliance.

• Communicate with new providers to guide them through onboarding and compliance requirements.

• Collaborate with Operations, Payroll, and Compliance teams to resolve documentation issues and support audits.

• Maintain organized, confidential records within payroll and compliance systems.

• Identify and implement process improvements to enhance accuracy, efficiency, and the provider onboarding experience.

• Assist with day-to-day operations of the I-9 Centralization Team and contribute to special projects or audits.

• Develop and provide reports that track compliance performance and operational trends.

 

This is a hybrid position, coming into the El Segundo office 1x per quarter. 

 

WHAT YOU BRING TO THE TABLE:

 

Skills

• Strong attention to detail and data accuracy in documentation and record management

• Excellent organizational and time management skills for handling multiple priorities

• Proficiency in Microsoft Office and adaptability to new systems or HR platforms

• Critical thinking and problem-solving skills for identifying and resolving discrepancies

• Strong communication and interpersonal skills to support providers and cross-functional teams

• Discretion and professionalism when managing confidential information

• Collaborative, proactive, and process-oriented mindset

Qualifications

• 1–2 years of experience in HR, compliance, onboarding, or administrative support

• Working knowledge of Form I-9 and E-Verify compliance requirements

• Experience supporting audits or compliance reviews in regulated environments

• Ability to work independently and effectively in a virtual or hybrid setting, with quarterly in-person meetings in El Segundo

• Spanish fluency strongly preferred

 

WHAT WE BRING TO THE TABLE:

 

 24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.  Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.  Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County. 

Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions.  At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:

$23 - $23.50 USD

 

Ability to work independently and effectively in a virtual or hybrid setting, with quarterly in-person meetings in El Segundo

 

Spanish fluency strongly preferred

• WHAT WE BRING TO THE TABLE:

 24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.  Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.  Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County. 

Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions.  At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.

Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.

• For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

 

The expected California Pay Range for this position:

$23—$23.50 USD