Attendee Management Specialist

Title: Attendee Management Specialist

Location: Dallas, Texas, Eden Prairie, MN,| Minneapolis, Minnesota | Phoenix, Arizona | Hartford, Connecticut | Tampa, Florida/ Remote US 

Work Type:Remote,  Hybrid,  Full Time

Job ID: 2363367

Job Description:

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Attendee Management Specialist is a vital member of the UnitedHealth Group's Events Center of Excellence, supporting both internal, external and executive events. This role is responsible for managing event attendee invitation and registration process to ensure consistency with brand and corporate requirements across high-priority enterprise programs. Daily duties include strategic planning and collaboration with internal stakeholders on the attendee management portion of their events. Success in this role requires comfort navigating a highly matrixed organization, managing multiple stakeholders, and adapting to shifting priorities. This position requires the ability to work in a fast-paced environment with a desire to drive successful and productive outcomes on a consistent basis. The ideal candidate is highly organized, detail-oriented, thrives in collaborative and fast paced environment and has a passion for corporate events.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:30am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of on-the-job training. The hours of the training will be during normal business hours.

Primary Responsibilities:

• Manage end-to-end attendee management that drives consistent experience, providing on-site support when needed
• Manage relationships with existing and potential vendors, ensuring mature utilization of existing tools and roadmap development
• Provide ongoing reports to Event Managers and business partners regarding registration, reporting, attendee communications and mobile app deployment
• Maintain and build strong working relationships with cross-functional peers while adhering to established RACI (Responsible, Accountable, Consulted, Informed) / workstream guidelines for events
• Partner with key vendors to ensure accurate hotel accommodations and flight manifests

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• Must be 18 years of age OR older
• 3+ years of experience with attendee management within a corporate centralized event planning function
• 3+ years of experience in a deadline driven environment with ability to manage competing priorities and stakeholder expectations
• 3+ years of experience with transportation logistics for flights and ground transfers
• 2+ years of experience with Cvent Event Registration and Cvent On Arrival
• 3+ years of experience in Microsoft office suite including Microsoft Word, Microsoft Excel, Microsoft Outlook and Microsoft PowerPoint, Teams
• Ability to travel up to 25% of the time (Domestic) for onsite event execution
• Ability to work full time (40 hours/week) Monday - Friday, with flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:30 AM - 5:00 PM

Preferred Qualifications:

• Experience in a strategic meeting management function within a Fortune 500 firm
• Experience with Adobe platforms (e.g., Workfront)
• Experience with Ariba and Concur
• Familiarity with inventory management systems or tools
• Ability to work a hybrid schedule, with four days per week onsite at 1 Optum Circle, Eden Prairie, MN 55344
• Reside within commutable distance to the office at 1 Optum Circle, Eden Prairie, MN 55344

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Strong organizational skills and attention to detail. Ability to work independently while supporting multiple events.
• Demonstrated ability to meet deadlines
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.