Artificial Intelligence Consultant

Title: Artificial Intelligence (AI) Consultant

Location: PA, Working at Home - Pennsylvania

Job category: Data Science

Position Type: Full Time

Req IDJ282656

Job Description:

Company : Highmark Health

Job Description : 

We are seeking a motivated and strategic AI Consultant to join our team. This role is responsible for bridging the gap between AI capabilities and business needs. It plays a key role in supporting the organization by providing technical expertise and assistance in the implementation of Artificial Intelligence (AI) solutions. This individual works closely with Senior AI Consultants and the AI Enablement Team to understand business objectives and challenges and contributes to the development and execution of AI strategies. 

The ideal candidate will possess a strong blend of technical aptitude, particularly to improving the quality, consistency, and accuracy of LLM and agentic outputs, and the communication and strategic thinking skills of a consultant. You will be instrumental in translating complex technical concepts into understandable business solutions and ensuring successful adoption of AI technologies.

You will collaborate with internal data scientists, data engineers, and infrastructure teams to gather requirements for AI proof of concept designs and contribute to the implementation plan. This role supports the Senior AI Consultant, business partners, and broad adoption of AI in facilitating change management initiatives, preparing users for AI adoption, and ensuring optimal value creation from AI projects. You will contribute to the tactical implementation of AI solutions, working closely with project teams to ensure smooth integration and successful deployment.

ESSENTIAL RESPONSIBILITIES

• Problem Identification:  Collaborate with Sr. Consultant and business partners to identify AI opportunities. Work with technical teams to explore solutions to business problems through research and applying human centered design methods.  

• Proof of Concept Design and Testing:  Work across teams to facilitate the design of a proof of concept and testing plan.  Ensure alignment around the problem statement and the measures that would determine whether the solution is viable.  Facilitate business readiness tactics and measure effectiveness. 

• Implementation and Value Creation: Support translating proof of concept into scaled use and value creation using change management and project management best practices.  Serve as an advisor and partner for change execution.  This includes, but is not limited to, working with internal and external learning and communications partners and change strategists to design and deliver interventions that mitigate adoption risk.

• Portfolio Management and Reporting:  Work with the Sr. AI Consultant and business partners to create and groom portfolios of AI opportunities.  Support reporting, ongoing prioritization, and facilitating value capture tactics.

• Other duties as assigned or requested.

EXPERIENCE
Required

• 3 years of experience in management consulting or strategy required

• 3 years of experience in Orchestrating and leading change management plans and interventions.

Preferred

• Experience in the healthcare industry
• Technical proficiency in languages like Python or JavaScript
• AI-related certifications (e.g. Google AI certifications)
• 2 years of experience in AI or digital transformation at scale

SKILLS

• Strong understanding of AI technologies, including generative AI, machine learning, deep learning, natural language processing, and computer vision.

• Ability to understand business challenges and identify opportunities for AI implementation.

• Strong analytical and problem-solving skills to develop AI solutions that align with business objectives.

• Experience working with cross-functional teams, including business stakeholders, IT professionals, and data scientists.

• Ability to effectively communicate complex AI concepts to both technical and non-technical audiences.

• Strong presentation skills to convey insights and recommendations to stakeholders

• Experience in writing technical documentation and reports.

• Ability to manage AI projects from inception to deployment, including planning, budgeting, and risk management (technology and people).

• Commitment to staying up-to-date with the latest advancements in AI and related technologies.

EDUCATION
Required

• Bachelor’s degree in business, information technology, data science, or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.   

Preferred

• Master’s degree in business, information technology, computer science or related field.

LICENSES or CERTIFICATIONS
Required

• None

Preferred

• Certified Change Management Practitioner

Language (Other than English): None

Travel Requirement: 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Teaches / trains others: Occasionally

Travel from the office to various work sites or from site-to-site: Rarely

Works primarily out-of-the office selling products/services (sales employees): Never

Physical work site required: No

Lifting: up to 10 pounds: Constantly

Lifting: 10 to 25 pounds: Occasionally

Lifting: 25 to 50 pounds: Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum: $108,600.00

Pay Range Maximum: $180,600.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.