AI Solutions Engineer

Title: AI Solutions Engineer, East

Location

Remote (New York)

Status

Full time

Department

Solutions Engineering

Job Description:

About Arize

AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.

We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.

The Opportunity

We are seeking an experienced Forward Deployed AI Engineer to work directly with client engineering teams, manage multiple concurrent projects, and drive technical solutions that extend beyond our core platform offering. This is a client-facing, hands-on technical role that combines deep AI expertise with business acumen to deliver results on tight timelines while building lasting client relationships. While we are a remote-first company, the nature of this role requires candidates to be based in the New York City metro area.

What You’ll Do

• Partner directly with enterprise AI teams to design, implement, and scale production-grade GenAI observability and evaluation programs.
• Lead technical discussions with customer stakeholders ranging from engineers to senior executives, translating business priorities into scalable technical solutions.
• Build custom integrations, tooling, and workflows that extend the Arize platform to meet customer-specific requirements.
• Manage multiple concurrent customer engagements, driving projects from scoping through delivery while maintaining a high bar for technical execution and customer experience.
• Collaborate cross-functionally with Sales, CS, Product, and Engineering teams to shape implementation strategy, influence product direction, and expand customer impact.
• Help define and scale best practices, technical playbooks, and delivery methodologies for the growing Forward Deployed Engineering team.

What We’re Looking For

• Software Development: 2-5 years of hands-on software development experience with strong technical foundations. We work extensively in Python, Java, and TypeScript, and expect candidates to be comfortable working in at least two of those languages.
• ML/AI Engineering: Experience building MLOps pipelines and/or developing, deploying, and iterating on Generative AI applications in production environments.. 
• Cloud Technologies: Experience working with public cloud platforms (e.g., AWS, GCP, Azure) as well as containerization and orchestration technologies (e.g., Docker and Kubernetes).
• Communication: Excellent communication skills with the ability to work effectively across both technical and business audiences. You should be comfortable engaging with senior executives on business outcomes and metrics, collaborating with engineers on technical implementation details, and translating seamlessly between the two.
• Project Management: Proven ability to manage multiple client engineering engagements simultaneously and deliver high-quality technical outcomes under demanding timelines.
• Adaptability: Comfortable operating in fast-paced startup or consulting environments, with the ability to navigate diverse client organizations, technical stacks, and evolving priorities.
• Passion for AI: We live and breathe AI at Arize. The strongest candidates are genuinely excited about the space and energized by staying at the forefront of rapidly evolving AI technologies.

The estimated annual salary and variable compensation for this role is between $155,000 - $225,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

More About Arize

Arize’s mission is to make the world’s AI work—and work for people.
Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.

Diversity & Inclusion @ Arize

Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture

• Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
• Culturally conscious events such as LGBTQ trivia during pride month
• We have an active Lady Arizers subgroup