Administrative Assistant IV

Title: Administrative Assistant 4

Job Description:

Salary

$4,542.00 - $6,107.00 Monthly

Location 

Thurston County – Tumwater, WA

Job Type

Full Time - Permanent

Remote Employment

Flexible/Hybrid

Job Number

2026-04906

Department

Office of the Insurance Commissioner

Division

Company Supervision

Description

This recruitment will remain open until June 26, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on June 19, 2026. It is in the applicant’s best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Administrative Assistant 4 position. This role is within the Company Supervision Division and is based out of our Tumwater Office. 

We are an employer of choice! Here’s why:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers. 
• Impactful career: Make a daily difference in the lives of countless Washingtonians. 
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues. 
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes. 

About the Position 

Are you a highly organized professional who thrives in a fast-paced environment, enjoys solving complex problems, and is eager to contribute to work that protects Washington consumers? The Office of the Insurance Commissioner is seeking an experienced Administrative Assistant 4 to serve as the principal assistant to the Deputy Commissioner of the Company Supervision Division. 

This is more than a traditional administrative support role. We are looking for someone who is curious, resourceful, and motivated to learn about the insurance industry and the important regulatory work that protects consumers and promotes a healthy insurance marketplace. The ideal candidate takes initiative, seeks out answers, anticipates needs, and exercises sound independent judgment while managing a wide range of priorities. 

As the Deputy Commissioner’s primary administrative partner, you will play a critical role in supporting division leadership and advancing the work of a division responsible for monitoring the financial condition and market activities of insurance companies and other regulated entities operating in Washington. You will coordinate complex projects, manage competing priorities, and serve as a key liaison among executive leadership, division staff, agency partners, and external stakeholders. 

Success in this role requires someone who is comfortable navigating ambiguity, learning new systems and technologies, and identifying opportunities to improve processes and operations. You will be trusted to work independently, analyze information, solve problems, and make informed decisions while maintaining the highest standards of professionalism, discretion, and customer service. 

This position also provides supervision and mentorship to administrative staff, leads business process and systems initiatives, and serves as a subject matter expert on operational practices that support the division’s critical regulatory work. 

If you are energized by public service, interested in the insurance industry, embrace technology, and enjoy taking ownership of your work while supporting executive leadership, we encourage you to apply. 

This recruitment may be used to establish a qualified pool of candidates for Administrative Assistant 4 vacancies in the next sixty days. 

This is a Washington General Service position. The monthly salary range for this position is $4,542 - $6,107. 

Benefits & Perks

• Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more! 
• Supportive work environment: We value diversity, professional growth, and collaborative atmosphere. 
• Wellness programs: Invest in your well-being with on-site resources and initiatives. 
• Work-life balance: Flexible schedules with telework opportunities. 
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good. 
• Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs. 
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs. 
• And more! Explore our website for additional benefits: https://www.insurance.wa.gov  

Duties

The duties of the position include but are not limited to: 

• Serve as the principal assistant and trusted advisor to the Deputy Commissioner of the Company Supervision Division, managing complex administrative operations and acting with delegated authority on administrative matters. 
• Coordinate executive priorities, calendars, meetings, communications, and special projects to support the division's strategic goals and regulatory responsibilities. 
• Research, analyze, and interpret information, policies, laws, and regulations to support executive decision-making and ensure compliance with agency requirements. 
• Prepare, review, and coordinate reports, correspondence, presentations, performance measures, fiscal documents, and other business-critical materials. 
• Serve as a key liaison between executive leadership, agency staff, external stakeholders, and partner organizations, fostering effective communication and collaboration. 
• Lead and coordinate division administrative functions, including records management, public records responses, travel coordination, budget support, and continuity planning activities. 
• Supervise and mentor administrative staff, including assigning work, managing performance, supporting professional development, and ensuring quality customer service and operational excellence. 
• Provide oversight of division administrative processes and records systems to ensure accuracy, efficiency, accountability, and compliance with applicable laws, regulations, and agency policies. 
• Serve as the division's subject matter expert and business lead for key operational systems and processes, partnering with information technology and business teams to support system enhancements and process improvements. 
• Lead or participate in agency-wide projects, initiatives, and change-management efforts that impact Company Supervision business operations and regulatory programs. 
• Identify opportunities to improve business processes, operational effectiveness, and customer service while supporting the division's mission of protecting consumers and maintaining a healthy insurance marketplace. 
• Provide executive-level administrative and operational support on high-priority assignments and other duties as assigned. 

Qualifications

Required Qualifications:

• High school Diploma or Equivalent 

                              AND 

• Four years* of progressively responsible clerical, office or administrative experience working within a project, program, or operational environment. Administrative support experience includes performing duties that extend beyond basic office or clerical tasks. Such responsibilities include interpreting laws, rules, and regulations; collecting and analyzing administrative data; coordinating and scheduling meetings with multiple attendees; and evaluating various projects, processes, and operations to ensure effectiveness and compliance.   

• OR One year as an Administrative Assistant 3  
• OR two years as an Administrative Assistant 2 

                              AND 

• One (1) year of experience in a lead, supervisory, mentoring, or training capacity, including assigning, checking, or supporting the work of others. 
• Intermediate skill level in the Microsoft suite of products (Outlook, Word, Excel, and Powerpoint).  
• Basic skills with Adobe Acrobat DC. 
• Ability to accurately type at least 40 words per minute. 

*A degree in public administration, business administration or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report. 

                                        Academic Degree Equivalency Chart 

Degree 

Years of Relevant Experience Equivalency 

Associate’s Degree 

2 years of experience 

Bachelor’s Degree 

4 years of experience 

Master’s Degree 

5 years of experience

Preferred/Desired Qualifications: 

• Prior supervisory experience of support staff 
• Experience researching and applying complex rules and regulations to ensure that processes and procedures are in compliance with RCW, WACs and policies or other state equivalents. 
• A bachelor’s degree in public administration, business administration or closely allied field. 
• Two years’ experience supporting an executive within a professional office environment. 
• Experience working in web programs such as Drupal 
• Experience working in NAIC tools, such as I-Site, Snowflake and ThoughtSpot. 
• Experience working in WA state systems including ORCA and SIMBA 

Ready to join us? 

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!