Administration and Co-Pay Assistant - Bilingual - French

Administration & Co-Pay Assistant - Bilingual - French

Remote, Ontario, Canada

Charlottetown, Prince Edward Island, Canada

Remote, Alberta, Canada

Remote, British Columbia, Canada

Remote, Manitoba, Canada

Remote, New Brunswick, Canada

Remote, Newfoundland and Labrador, Canada

Remote, Nova Scotia, Canada

Remote, Northwest Territories, Canada

Remote, Quebec, Canada

Remote, Saskatchewan, Canada

Remote, Yukon, Canada

Job ID:R265048

Job Details

This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Responsibilities:

• Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program.

• As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments.

• Liaise with Program managers to ensure copayment KPIs are met.

• Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments.

• Liaise with 3rd party payment administrator to ensure accurate electronic payment processing.

• Establishes and maintains office files, makes appointments and arranges meeting rooms as required.

• Compiles information from various sources and utilizes the information for uses such as generating reports.

• Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications.

• Updates and maintains pertinent business information via computer or department files.

• Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time.

• Drafts and types correspondence and/or presentations to be sent to internal and external contacts.

• Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required.

• Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues.

• Maintains and promotes positive and professional working relationships with associates and management.

• Complies with all appropriate policies, procedures, safety rules and regulations. •Responsible to report all Adverse Events to the assigned units/departments

• Performs related duties as assigned.

Education:

• Post-secondary education in a related field

Work Experience:

• 3-5 years’ experience in an administrative role in a pharmaceutical setting

​Skills and Knowledge:

• Bilingual, French/English required

• Ability to communicate effectively both orally and in writing

• Strong interpersonal skills

• Strong analytical and mathematical skills

• Strong organizational skills; attention to detail

• Ability to resolve issues quickly and efficiently

• Ability to represent a positive and professional image

• Strong knowledge of Microsoft Word, Excel, Power Point and Outlook

• Ability to implement processes resulting in satisfactory audit practices

• Ability to consistently meet deadlines

• Excellent problem-solving skills; ability to resolve issues effectively and efficiently

• Strong business and financial acumen

• Proven accuracy when processes large amounts of data

• Candidate must have strong communication and interpersonal skills

• Ability to work independently and in a team environment

• Adaptability to change and to learn new skills as required

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Salary Range*

$41,800 CAD - 64,350 CAD

This posting is intended to fill an existing vacancy for our Administration & Co-Pay Assistant - Bilingual - French role.

Affiliated Companies:

Affiliated Companies: Innomar Strategies