Account Management Director

Title: Account Management Director

Location: New York

Department: Sales

Job Description:

About 9fin

9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion.

Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets.

Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption.

We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide.

 

Position Overview

We are looking for an Account Management Director to lead and inspire a team of 6–8 high-potential Account Managers. This is a frontline leadership role where your decisions directly shape revenue growth, team performance, and customer success. You'll combine hands-on coaching with disciplined pipeline and forecast management, building a culture of accountability and high achievement. For the right candidate, this is a chance to leave your mark on a growing business, accelerate your career, and play a key role in scaling a world-class sales organization.

What You'll Do

Drive Revenue Results

• You will be accountable for ensuring your team consistently achieves quota, with your success measured through team performance

• Implement strategies and tactics that translate directly into strong client relationships, client retention and revenue growth

Pipeline & Forecast Management

• Run disciplined weekly pipeline and forecast reviews with each team member, ensuring accuracy, risk assessment, and deal progression

Talent & Performance Management

• Lead recruitment and hiring for open positions, including candidate evaluation and selection

• Refine and implement onboarding process for new team members, including training on how to deliver platform demos, interrogate usage metrics, prepare and run client reviews and learn account management methodologies

• Manage performance through structured reviews, goal setting, and improvement plans

Leadership & Culture

• Act as trusted coach and mentor while maintaining accountability for results

• Remove obstacles and provide resources that enable team success

 

What You'll Bring

Management Experience

• 5+ years of Account management experience leading teams of 5+ individual contributors

• Proven track record of developing high-performing AM professionals and achieving team targets

Sales Expertise

• 8+ years of B2B AM experience with consistent quota achievement

• Deep understanding of relationship building, client and pipeline management, forecasting, and AM methodologies

Leadership Skills

• Strong coaching and people development capabilities with high emotional intelligence

• Excellent communication skills for internal teams and external stakeholders

Technical Proficiency

• Experience with CRM systems (Salesforce preferred) and usage analytics platforms

• Data-driven approach to performance analysis and decision-making

 

Our benefits

We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.

Finance & Insurance

• Salary: $210,000 + competitive OTE

• Equity options

• 401(k) (9fin pay 3%, employee contributions are uncapped)

• Private Health Insurance, with Dental and Vision

• Paid sick leave

• Disability Insurance (New York)

• Commuter Benefit

Time off

• 25 vacation days per year

• Local public holidays (with the ability to exchange them for alternative days)

• Hybrid working model

• Work abroad for up to 3 months a year

• 1 month paid sabbatical after 5 years of service

• Enhanced parental leave & flexible working arrangements available

Training & Culture

• Professional learning and development budget

• Bi-annual team socials

• Summer and Winter company-wide social events

9fin is an equal opportunities employer

At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.