About AnswerFirst

AnswerFirst, founded in 1998 and headquartered in Tampa, Florida, is a U.S.-based live answering service and contact center provider specializing in 24/7 inbound call support, dispatching, virtual receptionist services, scheduling and solutions for industries including healthcare, real estate, legal, technology and small business. With more than 25 years of experience, the company follows a human-powered and tech-enhanced approach and uses transparent one-second billing without hidden fees. Its mission is to connect people with answers and create a standard of strong customer care. Throughout its history, AnswerFirst has been recognized for its performance and culture, earning Great Place to Work certification since 2021 as well as spots on Fortune's Best Workplaces in Consulting and Professional Services, Best Workplaces for Millennials at No. 26 in 2024 and Best Workplaces for Women in 2024. The company fosters a culture built around joy, ambition, individuality, teamwork, philanthropy and innovation and looks for candidates with the right skills, experience and personal qualities. AnswerFirst upholds inclusive hiring practices and offers a balance of remote work options with on-site training in Tampa. Employees working 30 or more hours receive benefits including health, dental, vision, health savings accounts, paid vacation starting immediately, 401(k) eligibility after one year, Wisely Direct payroll access and optional supplemental insurance after six months.