Training and Implementation Specialist

Training & Implementation Specialist- Midlands

Sales - Birmingham, West Midlands (Remote)

 

Permanent Full-Time

 

If you are a Training and Implementation Specialist with a minimum of 5 years experience, the following may interest you!

The Training and Implementation Role 

• Onboarding new customers and creating custom workflows tailored to the needs of each office
• Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
• Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard 
• Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
• Acting as a technical bridge between the customers and DentalMonitoring platform
• Supporting and attending local trade shows
• Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
• Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
• Traveling up to 60% to train and support in person office implementation

 

 You will be successful in this role if 

• 5+ years of experience in dentistry and/or orthodontics or equivalent degree
• Excellent understanding of the conceptual/consultative sales approach 
• Consultative, training and implementation experience 
• Ability to build and maintain partnerships with internal and external clients 
• High level of IT/computer science knowledge computer science and a strong interest in new technologies 
• Ability to act diplomatically, demonstrate listening skills and empathy 
• Ability to influence and provoke changes in clients' way of thinking 
• Ability to prioritize tasks
• Independent, enthusiastic, and curious 
• Team spirit 
• Good critical thinking and innovation 
• Excellent writing and analytical skills 
• Excellent interpersonal and relationship-building skills 
• Ability to solve problems quickly and efficiently 
• Native of the local language and advanced level in verbal and written English

 

 It would be fantastic if 

• Experience in a startup or scaleup environment

 

   At
DentalMonitoring, our employees thrive because :

• We are collaborators! It is a core value, and our team of researchers, doctors, developers, salespeople, and all of our stakeholders work together to put our customers first!
• DentalMonitoring is a diverse, multicultural company: you can find more than 35 nationalities throughout our teams 

 

What we bring to our employees 

• Your ideas will be heard! Our culture promotes initiatives, ownership, and feedback
• Everyone is committed to supporting your professional development because we understand that no one can know everything
• We place significant importance on the quality of work-life balance

 

Midlands, UK / Remote work