Telehealth Counselor

Title: Telehealth Counselor - North Carolina

Location: 

US-NC

ID2025-1905

Department

Clinical

Position Type

Full Time Employment

Schedule Type

Remote

Job Description:

About ComPsych

ComPsychR is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResourcesR and AbsenceResourcesR solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide, touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

Job Summary

Our remote full time Telehealth Counselor, licensed in North Carolina, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients' presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, and the ability to work independently and flexible schedule to meet client needs.

Primary Responsibilities

• Conduct a comprehensive assessment of the clients' presenting issues, establishes a treatment plan aimed at resolving identified issues, and facilitates a referral to long-term treatment and/or community resources when clinically appropriate.

• Maintain a full time caseload of appointments each day

• Utilize brief, solution-focused interventions to resolve the clients' presenting issue

• Ensure safety for clients who present at risk to harm self/others

• Ensure that all clients are properly referred to long-term treatment, when clinically appropriate, utilizing their benefit plan and/or community resources

• Maintain up-to-date documentation for all client contacts in the ComPsych system per established procedures and processes

• Continually strengthen professional knowledge base through review of trends related to telehealth counseling, effective treatment modalities, and evidence-based interventions

• Other duties as assigned.

Job Qualifications

• Minimum 3 years of clinical counseling experience required
• Master's Degree in Social Work, Counseling or Psychology required
• Independent clinical license required
• Experience providing direct clinical services and solution-focused therapy
• Knowledge of treatment issues and EAP services
• Exceptional communication skills, with a strong focus on customer service and sound clinical judgment
• Quick thinking, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills
• Must have high-speed internet and workspace free from distraction, disruption or noise
• Ability to be on camera when attending work related trainings, meetings and/or events
• Must be able to sit or stand at desk for prolonged periods of time while working on a computer
• Remote Telehealth Counselor will work remotely from the state of NC
• Remote Telehealth Counselor will need to be independ licensed in the state of NC

Benefits and Perks

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• Competitive pay with annual increases

EEO

ComPsych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws.