Akraya

Senior Content Designer

Akraya

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  • Date Posted:

    7/10/2025

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Hybrid Remote in Atlanta, GA

  • Job Type:

    Temporary

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    $40 - $45 Hourly

  • Categories:

    Writing,  Copywriting,  Content Writer

About the Role

Senior Content Designer: 25-05479

 San Diego, CA 30308

Job Category: Technical Writing, Editorial & Content Management

Job Number: 25827064

Country: US

Job Description

Primary Skills: Content Design - Expert, Instructional Writing - Advanced, Editorial Process - Advanced, Project Management - Intermediate, Team Collaboration - Intermediate
Duration: 12 Months (Possible Extension)
Contract Type: W2 Only
Location: Atlanta, GA (Hybrid Role)
Pay Rate: $40 - $45 per hour on W2 basis

JOB SUMMARY:

We are seeking an experienced Senior Content Designer with a strong background in content design and creation, who is passionate about delivering exceptional customer experiences through clear, impactful written help content for both in-product and out-of-product applications.

The ideal candidate is an empathic professional who excels in researching, interpreting complex concepts, and problem-solving to improve customer interactions. This role involves close collaboration with product team members, engineers, and other cross-functional teams to produce, test, maintain, and audit content, ensuring it meets user needs effectively.
 
Key Responsibilities:

  • Write and maintain clear, impactful documentation for users.
  • Collaborate extensively with product team members, engineers, and other cross-functional groups.
  • Test and research to improve Mailchimp's app features.
  • Conduct content audits and maintain the quality and relevance of existing help content.
  • Employ data and user feedback to identify user needs and optimize content performance.

Must have Skills:

  • Proven experience in instructional or technical writing, and/or copywriting.
  • Strong expertise in content planning, editorial procedures, and evaluation.
  • Demonstrated ability to prioritize, initiate, and manage projects independently.

Industry Experience Required:

  • Experience working within product teams, preferably in the tech or creative design industry, with familiarity with WordPress, Contentful, and other Content Management Systems.

 

 

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