Copywriter, Digital Commerce

Title: Copywriter, Digital Commerce

Location: Englewood Cliffs, NJ United States

Hybrid

Job Description:

About Us

Cheil Worldwide is the 11th-largest creative agency in the world. Headquartered in Seoul, South Korea, we were founded by Samsung in 1973 to grow its local and global business. While Samsung is still one of our main clients, our roster has evolved to include other globally recognized brands, such as Adidas, PayPal, ESPN, Lego, Coca-Cola, Nivea, Starbucks, and many more.

With multiple offices across the country and in Canada, Cheil North America serves as the lead agency for all Samsung projects across the continent. Collectively, we are unified force of creative problem-solvers who share a passion for developing ground-breaking ideas rooted in data, driven by insights, and enabled by innovative technology.

And that brings us to you… or rather you to us. Pushing boundaries and traditional advertising requires a curious mind undeterred by the never-been-done. We need a thinker and doer eager to explore new ways to connect with consumers beyond offering a product. If blending analytics with intuition and imagination makes your eyes sparkle, read on.

About You

Who you are is just as important as what you create.

• You are strategic, curious, and resourceful, with a strong instinct for how content supports both brand storytelling and commercial performance.
• You bring an e-commerce and customer-first mindset, understanding how product, feature, and offer copy work together to drive clarity and conversion.
• You take full ownership of your work, from interpreting briefs to final delivery, while collaborating comfortably with cross-functional partners when alignment or approvals are needed.
• You are a self-starting, highly organized multitasker who thrives in fast-paced environments and can manage multiple large and small assignments simultaneously.
• You have a sharp eye for detail and accuracy, especially when working with product specifications, pricing, and promotional content.
• You are confident editing and refining copy created by others, providing thoughtful feedback while maintaining brand voice and consistency.
• You bring a positive, solutions-oriented attitude and communicate clearly and professionally with stakeholders at all levels.

About the Role

The Digital Commerce Copywriter will create clear, compelling, and conversion-focused content across Samsung's dotcom and Shop App experiences. This role sits at the intersection of brand storytelling, product marketing, and e-commerce execution, producing both net-new content and localized/variant copy across multiple product categories. The ideal candidate is highly detail-oriented, fluent in digital retail environments, and comfortable balancing creative writing with precision editing and content QA. Experience within consumer electronics and/or digital retail platforms is strongly preferred.

Key Responsibilities

• Write clear, engaging, and e-commerce-optimized copy in Samsung's distinct brand voice and tone across dotcom and Shop App channels.
• Produce a mix of product feature copy, promotional and offer copy, and supporting commerce content that drives customer understanding and conversion.
• Interpret copywriting briefs, branding guidelines, and product information copy decks to fully understand business objectives and project requirements across categories.
• Develop net-new copy as well as localized, adapted, and variant content to support regional, promotional, and platform-specific needs.
• Research, validate, and flag potential issues related to product information, pricing, and promotional offers to ensure accuracy and consistency prior to publishing.
• Edit and proofread copy produced by internal and external partners to maintain brand standards, clarity, and compliance.
• Collaborate closely with cross-functional partners including marketing, merchandising, UX, legal, and product teams to align content with campaign and commerce goals.
• Manage multiple assignments simultaneously while meeting deadlines in a fast-paced, high-volume production environment.

About the Requirements

• 4+ years of experience as a copywriter in digital commerce, e-commerce, or performance-driven marketing environments.
• Demonstrated experience writing for dotcom, mobile apps, or digital retail platforms.
• Strong understanding of conversion-focused writing, product storytelling, and promotional messaging.
• Experience with consumer electronics and/or major digital retail platforms (e.g., Samsung, Best Buy, Amazon, or similar) is highly preferred.
• Background working agency-side and/or in-house; familiarity with both is a plus.
• Exceptional attention to detail, especially when working with technical product information and offer details.
• Strong editing and proofreading skills with the ability to uphold brand voice and quality across large volumes of content.
• Comfortable navigating ambiguity and adapting quickly to changing priorities.
• Familiarity with content management systems and localization workflows is a plus.
• Must be able to work a hybrid (3 days per week) schedule in our Englewood Cliffs, NJ location.

Pay Range: $80,000 - $100,000 per year