Web Content Specialist

Title: Web Content Specialist

Location: MD-Baltimore

Job Description: 

The University of Maryland School of Graduate Studies (UMSGS) has an opportunity for a Web Content Specialist to join its marketing and communications team. Reporting to the Director of Communications, this position is responsible for maintaining, updating, and improving content across the school’s website and related digital platforms, and ensuring all information is accurate, accessible, and aligned with the school’s communications and marketing strategy. 

This is a full-time, hybrid position requiring an on-campus presence at the University of Maryland, Baltimore campus three days per week.

Benefits Information
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 16 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).     

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.  

Primary Duties

• Act as the primary liaison for the UMSGS website.
  Assist with web content including writing, editing, and proofreading content to be clear, engaging, and in alignment with the school’s brand and strategic goals.
• Collaborate with staff and subject matter experts to gather and refine content.
• Update, organize, and publish content using the TerminalFour (T4) CMS.
• Apply SEO best practices to improve content visibility and performance.
• Ensure all digital content adheres to web accessibility guidelines (WCAG).
• Conduct regular quality assurance reviews to identify and resolve outdated information, broken links, and other issues.
• Contribute to content mapping, information architecture updates, and UX improvements.
• Assist in the development and maintenance of a web governance structure.
• Assist in the development and maintenance of content on internal digital tools such as SharePoint, Teams, and the academic catalog.
• Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree in public relations, computer science, communications, marketing, journalism, business administration or closely related field.
Experience: Two (2) years of experience in communications, journalism, technical writing, marketing, or web development. Proficiency with content management systems (CMS), familiarity with Google Analytics, and working knowledge of SEO and WCAG/W3C accessibility standards is preferred.
Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.

Knowledge, Skills, and Abilities
Strong web writing, editing, and proofreading skills. Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to manage multiple projects and deadlines. Ability to effectively communicate and collaborate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Hiring Range: $61,000 - $69,000, commensurate with education and experience.

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.  

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information. 

Job: Reg or CII Exempt Staff - E2923D

Employee Class : Exempt Regular

Full Time/Part Time: Full-Time

Shift: Day Job

Financial Disclosure: No

Organization: Graduate School