Web Content Specialist

Title : Web Content Specialist

Location: MN-Minneapolis

Job Description: Web Content Specialist (Temporary, Long-Term Up to 1 Year)

 

Web Content Specialist (Temporary, Long-Term Up to 1 Year)

Salary

$63,772.80 - $103,480.00 Annually

Location

Minneapolis, MN

Job Type

Temporary Long Term (up to 2 years)

Remote Employment

Flexible/Hybrid

Job Number

2025-00432

Division

Metro Transit

Department

Mktg Graphics Sales Comm Minn

+ Description

+ Benefits

+ Questions

WHO WE ARE

We are the Metropolitan Council , the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve.

How your work would contribute to our organization and the Twin Cities region:

TheWeb Content Specialistplays a key role in maintaining, organizing, and improving the quality of content on metrotransit.org. This position supports the conversion of metrotransit.org from the current MojoPortal Content Management System (CMS) to Umbraco, helps shape ongoing content management processes, and works closely with subject matter experts (SMEs) across the organization. Once the CMS conversion is complete, this role will assist with content updates in Umbraco, maintain documentation, support analytics requests, and lead annual content audits to ensure the site remains fresh and relevant.

NOTE: This position is eligible for a hybrid (both remote and onsite) telework arrangement, requiring onsite work two (2) times per week. The candidate's permanent residence must be in Minnesota or Wisconsin. This is a temporary, long-term employment for up to one (1) year.

What you would do in this job

During CMS Migration

+ Contact Subject Matter Experts (SMEs) across departments via phone, MS Teams, or email to coordinate the transfer of their content.

+ Maintain and update a database of pages that require review, discussion with SMEs, deletion, or migration.

+ Report weekly to the Web Product Manager and Creative Services Manager on completed work, blockers, and next steps.

+ Perform content migration from MojoPortal to Umbraco using established templates and content types.

+ Ensure alignment between content in the existing MojoPortal site and the new Umbraco site throughout the migration process.

+ Assist the Web Product Manager and Service Owner with developing and documenting content management processes and training materials for SMEs.

After CMS Migration is Complete

+ Support ongoing content management in Umbraco, including making content updates and creating new webpages using standard templates and content types, referencing wireframes or design files as needed.

+ Proactively identify the need for new content types or other development work to support ongoing content creation and maintenance on metrotransit.org.

+ Maintain documentation for content management processes, procedures, and training resources.

+ Develop a standard operating procedure for annual content inventory and audits, including stakeholder communication, reviewing workflows, and gathering content update requirements.

+ Execute the annual content inventory and audit procedure once approved.

+ Use Siteimprove analytics (page views, visits, etc.) to help stakeholders make informed content decisions.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of work experience in administrative support in a customer-facing website and completed education.

+ High school diploma/GED with four (4) years of experience

+ Associate's degree with two (2) years of experience

What additional skills and experience would be helpful in this job (desired qualifications):

+ Completion of bachelor's degree in Computer Science, Computer Information Systems, Data Analytics, or similar with six (6) months of experience

+ Advanced knowledge building and maintaining large format spreadsheets in Microsoft Excel

+ Strong knowledge of HTML and CSS

+ At least six months of administrative experience supporting a website or CMS migration project

+ Ability to perform timely triage on incoming communications related to the project

+ Strong customer service and communication skills to coordinate content updates with SMEs across the agency

+ Excellent time management and organizational skills

+ Familiarity with the Umbraco CMS

+ Familiarity with Siteimprove analytics platform

+ Familiarity with the Metro Transit system and metrotransit.org

What knowledge, skills and abilities you should have within the first six months on the job:

+ Strong knowledge of HTML and CSS

+ Skills in organizing large databases of content and keeping them updated

+ Able to display independent judgment, and initiative in solving a variety of problems

+ Able to have a high degree of accuracy

What you can expect from us:

+ We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

+ We encourage our employees to develop their skills through on-site training and tuition reimbursement.

+ We provide a competitive salary, excellent benefits and a good work/life balance.

+ Career advancement opportunities.

Additional information

Union/Grade: Non Represented/Grade D

FLSA Status : Non-Exempt

Safety Sensitive: No

Work Environment: You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

Our long-term temporary (up to 2 years) positions are fully benefits eligible.

What steps the recruitment process involves:

+ We review your minimum qualifications.

+ We rate your education and experience.

+ We conduct a structured panel interview.

+ We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council , you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

+ Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

+ Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

+ Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

+ Dental insurance, life insurance and vision insurance

 

01

Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume." Otherwise, your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

+ No

02

How did youfirsthear about this job opening?

+ CareerForce Center

+ Community Event/Organization

+ Employee Referral

+ Facebook

+ Glassdoor

+ Indeed

+ Job Fair

+ LinkedIn

+ Metro Transit Bus Advertisement

+ Twitter

+ Website: governmentjobs.com

+ Website: metrocouncil.org

+ Website: metrotransit.org

+ Website: minnesotajobnetwork.com

+ Other

03

If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

04

This is a hybrid position that requires you to be in-office two days per week. Can you meet this requirement?

+ Yes

+ No

05

Do you have a bachelor's degree in Computer Science, Computer Information Systems, Data Analytics, or similar with at least six (6) months of work experience?

+ Yes

+ No

06

Do you have a strong working knowledge of HTML and CSS?

+ Yes

+ No

07

Do you have at least six months experience in migrating a customer-facing website from one CMS to another for a company or organization?

+ Yes

+ No

08

If you answered "Yes" to the previous questions, describe your role in the work and which platforms were used. Be sure to be detailed in your response. If you answered "No," write N/A.

09

Please describe your experience managing multiple competing priorities during a complex project. In your response, include how you tracked dependencies between tasks and identified or resolved blockers. If you do not have this experience, please type "N/A."

10

Describe your experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees. If you do not have this experience, please type "N/A."

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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