WC Insurance Coverage Investigator (Compliance Specialist 1)

Title: WC Insurance Coverage Investigator (Compliance Specialist 1)

Location: Salem United States

Job Description:

Initial Posting Date: 12/17/2024

Application Deadline: 01/01/2025

Agency: Department of Consumer & Business Services

Salary Range: $4,138 - $5,747

Position Type: Employee

Position Title: WC Insurance Coverage Investigator (Compliance Specialist 1)

Job Description:

• Note: this position will receive a Cost of Living Adjustment (COLA) increase of 6.55% which is not reflected in the salary listed in this posting. The effective date of the increase is January 1, 2025 and will be paid in the February 1, 2025 paycheck.

Our mission...

To equitably protect and empower consumers and workers while maintaining a predictable yet innovative regulatory environment for the businesses we regulate.

The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses.

This position is represented by the Service Employees International Union (SEIU).

Recruitment Timeline:

• These dates are approximate and are subject to change.*

Recruitment closes: January 1, 2025

1st round interviews: week of January 6, 2025

2nd round interviews: week of January 20, 2025

Anticipated start date: February 10, 2025

What's in it for you:

• Rewarding work in a productive and creative environment

• Colleagues who are passionate about public service

• Work/life balance, 11 paid holidays a year, and a competitive benefits package

• Advancement and learning opportunities that will help grow your career with the State of Oregon

• Possible eligibility for the Public Service Loan Forgiveness Program

This position is eligible for hybrid remote work on a part-time basis once the incumbent has gained the proficiency to perform work independently. However, regular, scheduled office hours are also required.

Here's what you will do:

As a WC Insurance Coverage Investigator, you will determine if employers are subject to, and in compliance with, workers' compensation insurance coverage requirements by gathering and evaluating information and applying laws, rules, and policies during routine investigations. You will also serve as an initial point of contact for public inquiries about workers' compensation insurance coverage, providing stakeholder education and assisting employers in order to reduce non-compliance.

For a complete listing of the duties and responsibilities of this position, please review the position description by clicking here.

Here's what you need to qualify:

Minimum Qualifications:

• Two years' experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide eligibility or compliance with program guidelines and regulations

Note: college-level course work may substitute for the experience on the basis of 45-quarter units per year of experience

Requested Skills:

• Outstanding interpersonal communication skills, both verbally (in person/telephone) and written (investigative reports, emails, and letters)

• Ability to interpret and communicate laws, rules, policies, and regulations to diverse individuals with differing learning capabilities

• Ability to remain focused on the job at hand, even with constant interruptions

• Ability to work in potentially hostile situations, remain calm, and diffuse the situation

• Demonstrated ability to enter, research, and interpret data from multiple sources

• Demonstrated ability to interview others, obtain information, and document facts

• Demonstrated ability to work collaboratively with others

• Demonstrated proficiency using computer technology

Application information:

• A resume and cover letter are required for this job posting. Please attach them in the "Resume / Cover Letter" section of the application.

• Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.

• You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.

Additional information:

• Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials. On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.

• This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

• Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans' preference please be sure to check your Workday account for pending tasks or actions under your "My Applications" section.

• We hire preferred workers! For more information, please visit our website: Preferred Worker Program.

• The Department of Consumer and Business Services (DCBS) does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. DCBS will use E-Verify to confirm that you are authorized to work in the United States.

Helpful links and contact information:

Learn more about DCBS

Understanding the State Application Process

Help and Support webpage

For more information you may contact us by e-mail at DCBS.Recruiting@dcbs.oregon.gov or by phone at 503-378-3200.

DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status. For more information, please visit our diversity, equity and inclusion webpage.