Water-Wastewater Treatment Group Manager

Title:Water/Wastewater Treatment Group Manager
Location: Tampa United States

Job Description:

Freese and Nichols is seeking a Water/Wastewater Treatment Group Manager (GM) in Tampa, Florida. The Group Manager is responsible for day-to-day supervisory functions for the group including project execution, hiring, training, performance management and disciplinary actions. The Group Manager ensures that the group meets their annual assigned booking goal, utilization, and revenue. Group Managers lead the marketing efforts for their group.

Major Accountabilities:

Growth

• Develop and maintain client relationships (including internal clients if a support group) and manage sales activities to support the long-term health and growth of the group. Achieve sponsor group bookings either deployed to the Group or in the amount required for the long-term health of the Group

• Work with divisional leadership, Practice Leaders, and Account Directors to support growth and client initiatives.

• Work with respective Practice Leader(s) and National Technical Leader(s) to implement practice growth and national technical excellence goals.

• Lead the group's client management strategies, management of opportunity pipeline, pre-positioning for strategic pursuits, and reviewing of SOQs and shortlist presentations.

• Achieve booking goals deployed to Client Reps in the group as well as Regional Goals deployed to the groups. Support Client Reps in representing all practices, not just those of the group.

Leadership and Management

• Develop a vision for the long-term growth of the group that is consistent with the FNI Strategic Plan. Provide input to practice plans and FNI's Strategic Plan.

• Meet assigned KFI goals. Identify trends and opportunities for improvement. Work with Division Manager on the implementation of improvement initiatives.

• Develop a group annual operating plan and budget. Prepare updates and analysis of improvement areas as requested.

• Separate from specific workload management activities, conduct regular group meetings to communicate to the group staff company initiatives, group performance, upcoming focus areas, employee engagement initiatives, etc.

Staff recruitment, development, and retention

• Promote and personally demonstrate our FNI LEADS values and lead staff in the group using LEADS as the foundation.

• Perform supervisory functions for the group including recommendations for staffing, training, interviewing, new employee selection, dismissal, performance appraisals, classification changes, salary adjustment recommendations, and disciplinary actions.

• Through the IDP, goal setting and performance review processes, as well as regular discussions with staff, develop staff in the group for more responsibilities consistent with the path they identify in their IDPs.

• Identify and develop potential successor(s) to the Group Manager, Team Leader roles, and key technical leaders within the group. Mentor staff as part of succession planning. Work with Practice Leaders to help recruit strategic hires as needed.

• Partner with the Human Resources Business Partner to focus on staff HR needs, including disciplinary actions within the group. Engage the Division Manager and Assistant Division Manager on issues that need to be elevated.

Project delivery

• Work with Project Managers to ensure projects are meeting budgets and schedules, client expectations, FNI Quality Management System requirements, and technical standards.

• Forecast workload and maintain appropriate staffing levels and qualifications of staff.

• Timely review of contract documents via the OLCR (Online Contract Review) process and assist the Project Managers in contract negotiations, as necessary.

• Manage group overhead expenses related to staff engagement, annual planning, client development, staff development, and marketing.

Collaboration with others outside the group

• Regularly coordinate with other GMs for best practices, work-sharing, and other collaboration opportunities. Work sharing is critical to the health of the Group and the Practice and is a key success factor in FNIs system. Coordination on work sharing should also include checking in on team performance and client service.

• Regularly coordinate with appropriate Practice Leaders and Lead Technical Professionals (LTPs) to ensure synchronization with practice initiatives.

• Coordinate with the Division Manager on office space assignments and needs.

Technical

• Serve as a Senior Advisor and QC Reviewer. GMs may serve as PMs, but this should be limited so as to not prevent the GM from completing other overall group leadership and management functions.

• Oversee the group's implementation of the Quality Management System.

• Review and approve quality plans prepared by PMs in the group to ensure deliverables are appropriately defined and quality control reviewers have adequate time allotted for identified QC reviews.

• Support/empower LTPs, STPs, and TEP Leaders assigned to the group to drive the success of the Technical Leader program and national technical excellence.

Qualifications

Required Qualifications:

Education

• Bachelor's degree in a technical field. A master's degree is strongly preferred.

Experience

• 7+ years of experience with emphasis in technical design, project management, personnel leadership, and management, and organizational leadership. Experience in the consulting industry is strongly preferred.

• Proven track record of client service, relationship building, sales, and technical project delivery.

Preferred Certifications/License

• Professional license appropriate for the group's discipline (i.e., P.E., P.G., PWS, CCM, AIA, etc.)

About Freese and Nichols

At the heart of our culture is our LEADS values (Learn continuously, Engage as family, Act with integrity, Deliver quality, and Serve always). Each year, our employee engagement survey confirms that our leaders and our employees live our values.

We strive to be the firm of choice for clients and employees through innovative approaches, practical results, and outstanding service. For more than 130 years, we have been planning and designing the infrastructure our communities need: developing water supplies, designing roadways and bridges, preparing for natural disasters, and much more.

Besides our comprehensive benefits package (see more at https://www.freese.com/services/benefits-that-work/), we offer paid overtime for salaried employees, an annual bonus, and access to company cabins in Red River, New Mexico. We are proud of our flexible work environment which includes a hybrid schedule with up to 40% of remote work, and an alternative work schedule program which provides a day off every other Friday.

Freese and Nichols is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based upon race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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