Staff Data Engineer

Title: Staff Data Engineer

Location: Remote - US

Category: Sales Operations

Job Description:

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Staff Data Engineer on Twilio's Go-to-Market (GTM) Data Engineering team.

About the job

This position is needed to support the GTM Data Engineering team at Twilio. The GTM Data Engineering team supports stakeholders ranging from Sales Systems to Marketing. Our team provides a robust data foundation that allows business partners to build out sophisticated automations that power their verticals. We are looking for a Staff Data Engineer with strong data engineering and software development skills to help us scale out our ML + AI infrastructure and better support these stakeholders.

You will partner with business stakeholders across the organization to identify pain points, gather requirements, and extract value out of our data. You will work with data scientists to design and build performant infrastructure to manage and leverage large-scale datasets for our machine learning workloads.

You will also help optimize the design of our data warehouse as well as help teams build data-driven processes and automation on top of it.

Responsibilities

In this role, you’ll:

• Collaborate with other engineers, business partners, and data scientists to build best-in-class data infrastructure that meets evolving needs.
• Design and optimize infrastructure for managing ML workflows at scale.
• Design high-performance systems to ensure fast and efficient AI agent serving.
• Design and manage reverse ETL pipelines to power sales operations and marketing automation. 
• Improve internal tooling and developer experience for our data scientists.
• Develop and maintain our data warehouse (Snowflake) to enable efficient and accurate usage of data.
• Document data pipelines, data models, and data transformation processes.
• Participate in our team’s on call rotation to ensure the availability of our broader data engineering services.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of experience in developing ML platforms and/or data engineering.
• Proven track record of delivering large-scale data projects and working with business partners.
• Strong understanding of infrastructure components of large-scale ML and AI applications.
• Experience with big data processing frameworks such as Spark, Flink, or Ray.
• Experience with data orchestration tools like Airflow or Dagster.
• Experience with infrastructure-as-code tools (e.g., Terraform) and modern CI/CD pipelines.

Desired:

• Experience on building large scale distributed systems in AWS or a similar cloud provider.
• Experience with Python, Go, or/and Java.
• Experience with streaming technology stack, such as Kafka or Kinesis is a huge plus.

Location

1. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $152,500.00 - $190,600.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $161,500.00 - $201,800.00
• Based in the San Francisco Bay area, California: $179,400.00 - $224,200.00
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role will be accepted on an ongoing basis.