Senior Specialist, Nurse

Title: Senior Specialist, Nurse

Location: Lehi United States

Job Description:

Lehi, UT | Plano, TX

At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

Care Navigation is a multi-disciplinary team of nurses, pharmacists, dietitians, and social workers. We are the Case Management program that services the clients and members of Collective Health. As a Registered Nurse on the Care Navigation team, you will guide and support members who are facing complex health conditions. You will be a part of an interdisciplinary care team and will report to one of our Care Navigation Managers.

What you'll do:

• Deliver coordinated, patient-centered virtual Care Management by telephone that improves members’ health outcomes.
• Lead outreach efforts to high-risk individuals and complete care management assessments and care plans for patients enrolled in the program
• Utilizes the Nursing Process and broad knowledge of the whole person including pharmacy interventions, crisis interventions, and disease-specific education to support members in their care journey
• Help members navigate the complexity of the healthcare system, providing education and empowerment to support members in meeting their healthcare goals
• Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.
• Identify and discuss current barriers related to member's current conditions, and provide interventions to address these barriers and connections to relevant health benefit resources
• Work with other disciplines on co-managed cases and collaborate with other teams to assist with benefits and claims questions
• Coordinate necessary resources that holistically address members’ problems, whether clinical or social
• Provide compassionate, longitudinal follow-up care, building supportive relationships.

To be successful in this role, you'll need:

• You have an active nursing license in good standing in a Nurse Licensure Compact state.
• You either currently hold a California nursing license, or you would be eligible for a California nursing license (https://www.rn.ca.gov/applicants/lic-end.shtml).
  • To be eligible, you must have proof of successful completion of anatomy, physiology, and microbiology coursework.
• You have an active RN license in a compact state with ability to be licensed in other states as needed.
• You have 1+ years experience in case management
• You have 2+ years experience in a hospital or clinical setting
• Maintain current nursing licensure by completing applications for renewal in a timely manner and by complying with all requirements for continuing education.
• Looking for RNs with experience in these areas: med/surg, cancer, behavioral health, maternity, critical care/emergency, pediatric, community care.
• You are driven, passionate, attentive, enjoy change, and are excited to help people
• You can identify and implement best practices
• You excel at managing a caseload, and can complete daily tasks and outreach
• Strong competence and ability to use multiple computer/medical record systems, as well as Google suite
• You are self-aware, able to prioritize and manage multiple assignments, while maintaining department performance standards in a remote setting
• You can simultaneously talk, type, and navigate an electronic chart with easeYou excel working in a telephonic care manager role with no direct/face to face patient contact
• A commitment to Collective Health's core values of integrity, transparency and trust

Pay Transparency Statement 

This is a hybrid position based out of one of our offices: Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office three days per week (Plano, TX) or two days per week (Lehi, UT). #LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.

Lehi, UT Pay Range

$85,750 - $107,000 USD

Plano, TX Pay Range

$94,750 - $118,000 USD

Why Join Us?

• Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
• Impactful projects that shape the future of our organization
• Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
• Flexible work arrangements and a supportive work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. I

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