Senior Organization Effectiveness and Talent Development Manager

Title: Senior Organization Effectiveness & Talent Development Manager

Location: North Bethesda MD - Corporate Headquarters

Job Description:

Full time

job requisition id

R20306

  Who are we looking for? 

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Sr. Organizational Effectiveness & Talent Development Manager in the Organizational Effectiveness & Engagement team. This team is a part of the Talent & Culture Department is the team that shapes the organization’s people strategy, culture and leadership development. As a key member of our Organizational Effectiveness & Engagement team you will lead strategic initiatives to build capabilities, develop talent, and drive organizational effectiveness through our leaders.   

Are you a strategic thinker with a passion for continuous improvement and thrive on collaborating across an enterprise to achieve shared goals? We invite you to apply today for our Sr. Organizational Effectiveness & Talent Development Manager role today and #MakeItYourChoice.  

Your Responsibilities  

• Design and Execute Initiatives: Design and lead execution of initiatives to improve organizational agility, tech-enabled process maturity, and cultural alignment. This includes working with internal champions to curate a culture of continuous improvement by supporting the development and rollout of a central repository of tools and resources to enable self-service and scale. 

• High-Potential Development and Vendor Collaboration: Support the early identification of high-potential associates and recommend development vehicles such as experiential assignments, coaching, and cohort programs. Partner with external vendors and internal SMEs to deliver high-impact talent development experiences. 

• Talent Reviews and Succession Planning: Partner with HR and business leaders to identify capability gaps and develop leader succession pipelines. Provide insights and recommendations to strengthen bench strength and accelerate readiness for critical roles. 

• Change Management and Capability Building: Serve as a trusted advisor on change management, including stakeholder engagement, readiness assessments, and adoption planning. Identify capability gaps and design scalable and tech-enabled  pathways for development of project, program, and people managers. 

• Measurement and Impact: Define success metrics, evaluate the effectiveness of interventions using qualitative and quantitative data, and monitor talent metrics on HR scorecards to inform prioritization of work. 

• Coaching and Mentorship: Serve as an internal coach for onboarding and development of new leaders and high-potential employees. Act as a mentor within broader HR team and stay abreast of discipline-related emerging trends and best practice. 

Your Experience, Skills & Competencies  

• Bachelor's degree in related field Business, Human Resources, Organizational Development or equivalent experience 

• At least 6 years’ of combined talent development, talent management and/or HR operations experience.   

• Proficient in Microsoft 365 Suite: Outlook, Excel, PowerPoint, Word and Teams. 

• Proficient in project and program management skills (timelines, resources, budget).  

• Solid prioritization skills as there will be a continuous flow of work, both tactical and strategic, that require dynamic prioritization.  

• Strong facilitation skills and the ability to lead live sessions lasting from hours to multiple days in various modalities: in person, hybrid, virtual. 

• Proven experience leading enterprise-wide initiatives and facilitating executive-level meetings. 

• Demonstrated experience working effectively with subject matter experts (SMEs) across various functions and levels of the organization.  

• Certifications in Hogan Assessment, DiSC, Change Management, Lean/Continuous Improvement are preferred.  

• Data fluent and comfortable staying abreast to latest technology (including AI tools) that influence ways of working.  

• Demonstrates key competencies to include: Drives for results, Cultivates Innovation, Develops Talent 

 

Your Team  

 

This is an individual contributor role that will report to the Sr. Director, Organizational Effectiveness & Engagement. You will have be part of a team and collaborate with cross functional departments on a regular basis. 

 

Your Work Location 

 

As our Sr. Organizational Effectiveness & Talent Development Manager, you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, we’re located one block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels. 

 

Salary Range 

 

The salary range for this position is $112,000 to $132,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP),  

 

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. 

 

*** PLEASE NOTE: This role is not eligible for sponsorship ***  

   

 

 

 

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

 

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

 

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

 

Our corporate office locations:

 

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

 

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

 

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

 

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.  

 

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

 

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver