Senior Communications Specialist

Title: Sr Communications Specialist

Location: LAKE FOREST, IL, US, 60045-5202

Workplace: Hybrid

Department: Corporate (US)

Job Description:

Work Location Type: Hybrid 

Req Number 324306

About Grainger

 Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management.
Compensation

The anticipated base pay compensation range for this position is $71,800.00  to $119,600.00.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

The Communications Specialist Senior will serve as an essential member of the Communications & Public Affairs team to drive best-in-class communications that ensure team members and other stakeholders are informed and engaged on key topics and company strategy. We are seeking a curious, digital-first communicator who is forward-thinking and comfortable leveraging modern tools to keep our communications cutting-edge. You will support the development, management and distribution of impactful communications as a tech-savvy team player, communicator, collaborative business partner and skilled executor of communications and projects. Responsibilities include supporting a range of communication deliverables to drive understanding, connection and behavior that enables business performance and engagement.

You Will
 

• Plan, create, and deliver content across multiple channels (email, intranet, video, live events), translating complex topics into clear, tailored and engaging messages.
• Develop and execute communication plans for key functional and corporate priorities and projects. Be a subject matter expert on communications platforms and keep content organized, up-to-date, and easily accessible.
• Write and edit high-quality content (announcements, newsletters, intranet posts, FAQs, video scripts) that resonate across a broad array of audiences. Manage communications for events including developing slides, talking points, Q&As and follow-up summaries.
• Disseminate messages through our enterprise communications platform, email, intranet (SharePoint), other internal channels and virtual events, ensuring consistency and tailoring content to each channel to meet team members where they are.
• Build relationships and work closely with internal stakeholders to craft key messages and provide counsel on the best communication strategies and channels for reaching team members.
• Serve as a communications partner to key functions, supporting the development of communications and change content for internal audiences as well as execution of small- and large-scale communication touchpoints and meetings.
• Develop and manage timelines and deliverables; plan and partner to overcome obstacles, ensuring quality control and on-time delivery of communications and projects.
• Track metrics and gather stakeholder input to assess impact. Use data insights to refine content and approach for continuous improvement.

You Have
 

• Bachelor's Degree or equivalent experience required
• Bachelor's Degree Communications/Public Relations, Journalism, English or related field preferred
• 3+ years in-house communications or agency experience required
• Experience working in a matrix environment
• Strong writing competency with the ability to summarize and communicate complex business information clearly and concisely
• Technical competencies publishing within content management systems, enterprise communications platforms and/or employee experience software
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint
• Project management experience
• A passion for producing high-quality content that inspires action and drives business results
• The ability to see and appreciate the big picture while also managing important details and maintaining high standards of excellence
• A change-ready mindset and the ability to be nimble and work through ambiguity to find solutions
• A continuous improvement mindset with the ability to identify, design, influence and implement process improvements