Program Manager

Title: Program Manager, HONEY (Housing our Newborns, Empowering You)

Location: Washington United States

Job Description:

Job Type

Full-time

Description

Are you excited about a new and exciting opportunity? Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Are you interested in working for a mission-driven and innovative organization? Well, look no further! At Community of Hope, we envision Washington, DC, where everyone is healthy, housed, and hopeful. If you are ready to make a positive difference in the community, this position is for you! 

Our mission: To improve health, end homelessness, and partner with communities to make Washington, DC more equitable. 

Our Approach and Values: 

We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.   

We embrace diversity, welcome all voices, and treat everyone with respect and compassion. 

We lead and advocate for changes to make systems more equitable. 

We strive for excellence and value integrity in all that we do. 

Position Summary:  The Program Manager, HONEY (Housing Our Newborns, Empowering You) reports directly to the Program Director, HONEY.  This position is responsible for the supervision of the HONEY Perinatal Care Coordinators and Perinatal Navigators, and Housing Perinatal Care Coordinator.

Indeed provides their own estimated salary calculator and is not affiliated with COH's range.  The pay rate for this position ranges between $65,000 - $75,000 annually and the offer amount is determined by the candidate's education, qualifications, and experience.   

Highlighted Duties and Responsibilities:  

• Helps to develop and manage partnerships with Department of Human Services (DHS) and Virginia Williams Resource  Center (VWRC) staff to coordinate processes and integration for handoffs, data collection, coordination and education.  
• Educates partners, clinicians and housing system staff on issues of perinatal health to support families during pregnancy and infancy.
• Coordinates closely with COH housing staff and other housing agencies and advocates to ensure appropriate care and effective collaboration.  Maintains a clearinghouse of appropriate and preferred community resources for perinatal care, in coordination with housing case managers.
• Help to develop and maintain working partnerships with community healthcare providers offering perinatal services.  
• Meets with supervisees regularly and provides real-time feedback, training, support, and coaching as needed.  Creates meeting agendas, sends meeting agendas in advance when possible, and documents concerns as needed.  
• Monitors use of assessments to evaluate risk factors and connection or barriers to receiving perinatal services, preferences for care, potential risk factors, and understanding of an preparation for birth and infancy.
• Reviews data in Quickbase, EClinicalWorks (eCW), CRISP and other resources to ensure that staff are adequately capturing activities for care coordination and program evaluation at least twice a month and more often as needed.
• Trains and supports staff in client-centered techniques for providing information to clients on the importance of perinatal health care, with an emphasis on increasing understanding of healthy pregnancy and warning signs, nutrition, self-management of care and primary care. 
• Takes initiative and makes decisions within the scope of work.  Assesses situations independently, thinks critically, and takes action to address issues or make useful recommendations while maintaining a solution-oriented lens.
• Completes other duties as assigned by supervisor.

Requirements

• LGSW or LICSW or equivalent experience preferred.
• For Bachelor's of Social Work (BSW) degree or Master's of Social Work (MSW) degree holders, the appropriate DC license must be obtained prior to start date.
• Experience providing social services, health care coordination or health care education required.
• Familiarity with perinatal services and standard of care required.
• Ability to travel between sites required.
• Experience working with under-resourced population, including pregnant people experiencing homelessness strongly preferred. 
• Familiarity with Medical Assistance system and community resources strongly preferred.
• Strong organizational skills.
• Strong written and verbal communication skills. 
• Demonstrated ability to collaborate effectively in a team setting. 
•  Proof of vaccinations is required.  COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law. 
• In relation to remote work versus on-site expectations, this position is classified as:  Hybrid - Remote work and on-site work requirements are split roughly 60/40.  Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in-person learning for a specific amount of time after hire.

 

At COH,  we prioritize the following well-being and work-life balance-centered benefits: 

• Remote work opportunities are available for many, but not all, of our roles, promoting a culture of work-life balance. 
• 8-hour workdays, which include a paid lunch 
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service, 25 after 10 years of service, and 30 after 15 years of service), and 12 days of paid sick leave on an annual basis 
• Annual performance-based raises, up to 5% of your annual pay 
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants 
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff 
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year 
• Ongoing internal leadership training for supervisors 
• Ongoing well-being activities, culture compact activities and training, and trauma-informed care initiatives and training 
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield 
• Life insurance, short-term disability, and long-term disability insurance 
• 403(b) Retirement Plan 
• Flexible Spending Accounts for medical and dependent care reimbursable expenses 
• And much more! 

About Us:

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For 45 years, we have provided healthcare, housing, and community support services to make Washington, DC more equitable. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. 

Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2024, Community of Hope provided about 50,000 medical visits, 6,300 dental visits, and 17,000 behavioral health visits for about 16,000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1,600 households—1,384 families and 220 individuals—experiencing homelessness in DC. Community support through Family Success Center, our WIC nutrition centers, and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy, housed, and hopeful.   

In 2025, we were selected as one of The Washington Post 150 Top Workplaces.  This is the 8th time we've been selected since 2014 based on feedback from our staff.

Salary Description

$65,000 - $75,000