Program Manager

Title: Program Manager

Location:

remote type

Remote

locations

Sage-Bowers Hall

time type

Full time

Job Description:

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

 

Salary Range

$68,000.00 - $120,500.00

 

 

Overview

This role will have dual responsibilities for managing the online certificate program and conducting research with the Yale Program on Climate Change Communication.

 

Program Management and Teaching:

Managing all elements of the Strategic Climate Change Communication certificate while coordinating with student staff and university staff when appropriate on all matters related to administration, operations, marketing, admissions, and curriculum. Creating, coordinating, and teaching live sessions of the Strategic Climate Change Communication online certificate program. Exhibiting exceptional organizational skills as well as tactical thinking to manage and nurture a program with many stakeholders and partners.

 

Fostering, guiding, and mentoring online cohort community of learners to successfully complete rigorous academic activities of the course given their other commitments and unique challenges. Coordinating with Yale staff to support the administrative side of this effort (marketing, IT, admissions, payments, alumni networks, etc.). Managing human resource and administrative functions of the program, including staffing, hiring, supervising, and supporting Online Course Assistants and Program Associates to carry out the functions of the online certificate course.

 

Working with Yale Program on Climate Change Communication faculty leads to conduct an annual review of all content, including recorded lectures, readings, assignments, etc. in order to ensure relevance, the inclusion of the latest science and solutions, and attentiveness to the needs of the cohort, and then carrying out strategic direction of faculty leads. Conducting and expanding annual marketing for the certificate, utilizing existing networks and supporters who promote the certificate both within and beyond Yale. Coordinating with YSE Communications staff and the Poorvu Center on the creation and dissemination of content such as participant spotlights, op-eds, and material to be featured in newsletters, websites, social media, marketing efforts, and any and all promotional efforts.

 

Managing the Strategic Climate Change Communication Certificate course delivery process with Poorvu, program staff, and YSE staff. Performing quality control and testing of online modules and coordinate with Program Associate and other Yale staff to fix problems as they arise, with the aim to deliver an enjoyable and flawless experience to the online learner. Managing the Canvas site publishing activities, and document the delivery processes. Managing the program budget on a day-to-day basis while garnering insights and direction from Yale Program on Climate Change Communication faculty leads.

 

Serving as the first point of contact for the online cohorts and while the program is in session, responding to questions from the cohort of participants, engaging and scheduling live sessions with faculty or external experts, and coordinating grading and exercises with Online Teaching Assistants.

 

Research Activities:

Conducting scientific research on the political, psychological, cultural, and social factors influencing public climate change awareness, risk perceptions, policy preferences, and behavior. Authoring peer-reviewed publications and public-facing reports. Contributing to survey research design, implementation, data analysis, and data management. Collaborating with the Yale Program on Climate Change Communication research team on ongoing projects. Presenting research findings at conferences and public forums. Developing grant proposals and contributing to funding applications. Mentoring students and research assistants on research projects. May perform other duties as assigned.

 

Essential Duties

Principal Responsibilities:

1. Oversees the advancement and growth of the program. Gives direction and leadership supporting the philosophy, mission, strategy, and annual goals and objectives. Assumes primary accountability for disseminating and publishing all program information to create public awareness and support of the program.

2. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans.

3. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. Develops the metrics to identify and measure the success of the program. Responsible for measurements of grant success and related evaluation.

4. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. Develops and manages the program's operating budget.

5. Develops the administrative infrastructure of the program. Manages human resource and administrative functions of the program, including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs.

6. Investigates, identifies, implements, and oversees the maintenance of systems to gather, track, and report information to support the initiatives of the program. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives.

7. Initiates, designs, and manages the compilation of program communications; identifying outreach potential, and promoting philanthropic and collaborative support of the program. Contributes to the development and assists in the management of content on the program's website and monitors all changes and additions to the editorial content. 8. May perform other duties as assigned.

Required Education and Experience

Required Education and Experience: PhD in a related field and four years of related experience or an equivalent combination of education and experience.

Required Skill/Ability 1:

Demonstrated high level of organization and planning with acute attention to detail and high standards of excellence

Required Skill/Ability 2:

Ability to meet deadlines and effectively manage multiple tasks.

Required Skill/Ability 3:

Ability to work well in team-oriented environment with experience coordinating work across units, functions, and departments.

Required Skill/Ability 4:

Demonstrated professionalism and excellent communication and public relations skills.

Required Skill/Ability 5:

Demonstrated ability to recognize evolving online education trends and to make recommendations that incorporate new approaches when appropriate. Demonstrated experience translating technical concepts for lay audiences or clients.

Preferred Education, Experience and Skills:

The ideal candidate has a Ph.D. in environmental communication, political science, psychology, sociology, or related field with extensive experience in higher education curriculum development in climate change communication. The candidate should have a strong background in pedagogical approaches to online education and should have experience using online learning platforms and assessing education outcome metrics. The candidate should demonstrate excellence in teaching in all modalities (online, hybrid and face-to-face).

 

Strong background in climate change communication research with a track record of peer-reviewed publications is highly desired. Experience with survey research methodology, experimental design, and statistical analysis is preferred. Expertise in communicating effectively with diverse audiences including students, policymakers, the general public, and professionals in the U.S. and internationally is valued. Experience developing and managing educational programs, particularly in online or hybrid formats, is essential.

 

The candidate should be able to balance research excellence with program management responsibilities, demonstrating both scholarly rigor and practical implementation skills. Preference will be given to candidates with experience working at Yale and familiarity with the Yale Program on Climate Change Communication's research and educational initiatives.

 

Principal Responsibilities

 

1. Oversees the advancement and growth of the program. Gives direction and leadership supporting the philosophy, mission, strategy, and annual goals and objectives. Assumes primary accountability for disseminating and publishing all program information to create public awareness and support of the program. 2. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. 3. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. Develops the metrics to identify and measure the success of the program. Responsible for measurements of grant success and related evaluation. 4. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. Develops and manages the program’s operating budget. 5. Develops the administrative infrastructure of the program. Manages human resource and administrative functions of the program, including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs. 6. Investigates, identifies, implements, and oversees the maintenance of systems to gather, track, and report information to support the initiatives of the program. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives. 7. Initiates, designs, and manages the compilation of program communications; identifying outreach potential, and promoting philanthropic and collaborative support of the program. Contributes to the development and assists in the management of content on the program’s website and monitors all changes and additions to the editorial content. 8. May perform other duties as assigned.

 

Required Education and Experience

Bachelor's degree in a related field and four years of related experience or an equivalent combination of education and experience.

 

Job Posting Date

10/14/2025

 

Job Category

Professional

 

Bargaining Unit

NON

 

Compensation Grade

Administration & Operations

 

Compensation Grade Profile

Supervisor; Senior Associate (P5)

 

Time Type

Full time

 

Duration Type

Staff

 

Work Model

Remote

 

Location

205 Prospect Street, New Haven, Connecticut

 

Background Check Requirements

 

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

 

Health Requirements

 

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

 

 

Posting Disclaimer

 

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

 

Note

 

Yale University is a tobacco-free campus.