Office and Administrative Specialist - Faculty Support

Office & Administrative Specialist Intermediate - Faculty Support

Location: Coon Rapids, Minnesota USA

Full time

Hybrid

Working Title:

Office & Administrative Specialist Intermediate - Faculty Support

Institution:

Anoka-Ramsey Community College

Classification Title:

Office & Admin Specialist Int

Bargaining Unit / Union:

206: AFSCME - Clerical and Office

City:

Coon Rapids

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Seasonal (Seasonal)

Salary Range:

Job Description

Anoka-Ramsey Community College strives for inclusive excellence in our commitment to preparing all students and employees for success in an increasingly diverse and globalized society. We promote the dignity and potential of each individual. We seek to increase cultural competence and promote mutual respect among all students, faculty, and staff. We acknowledge and seek to address the needs of traditionally underrepresented populations and students with varying levels of academic preparation.

Faculty Support delivers clerical, reception, technical, and classroom support to faculty members with minimal supervision. The role involves assisting faculty throughout the academic year and summer session, serving as a liaison between the Academic Operations department and other departments, including the public. The position also includes overseeing student employee work, providing backup support to other faculty support staff, and assisting the Academic and Student Affairs (ASA) department as needed. Additionally, the role involves providing secondary support for the learning management system (LMS), particularly Desire to Learn (D2L), for faculty and utilizing relevant software for captioning and transcribing online audio and video materials. Lastly, this position monitors and supports the student complaint process related to Academic Affairs with the Academic Affairs Coordinator.

The home campus for this position is Rapids. This position is primarily on campus and scheduled to work 8:30 am – 7:00 pm Monday-Thursday with eligibility for telework one day a week. 

Salary Range:

$20.45 -$27.12 hourly; $42,700 - $56,627 annually

Minimum Qualifications

• English (speaking, reading, and writing) skills to interpret and respond to internal and external stakeholders in a clear and concise manner.

• Customer service skills to respond effectively, professionally, and discreetly to a diverse range of populations at all levels of the organization including students, faculty, staff, and administration, while making independent decisions regarding workload priorities.

• Keyboarding skills to prepare a variety of files accurately, sufficient to produce forms, memoranda, and other materials in an efficient manner.

• Spreadsheet skills to manage downloaded information from various sources. Ability to enter, compile, store, and retrieve data to prepare various reports.

• Transcription skills sufficient to listen to and interpret people's recorded speech without omissions and put it into correctly punctuated, grammatical sentences; edit materials for typographical and textual errors, assemble and certify completed transcripts and records; and review and edit reports or dictated materials for spelling, grammar, clarity, consistency, and proper terminology.

Preferred Qualification 

• Demonstrated commitment and success working in a diverse multi-cultural and multi-racial community.

• Ability to organize, prioritize, and complete work assignments proactively and independently with frequent interruptions to meet deadlines.

• Experience as an administrative assistant, support specialist, or other related position.

• Knowledge of Microsoft Office Suite, D2L, and other similar software programs.

• Ability to recognize sensitive/confidential materials and act accordingly while always maintaining confidentiality.

• Experience utilizing speech-to-text software or similar technology.

Other Requirements

NOTICE:  In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business, whether using a rental or state vehicle, shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.

Work Shift (Hours / Days of work) Monday - Thursday (8:30 am- 7:00 pm)   

Telework Yes - eligible for one day a week.

About

Anoka-Ramsey Community College (ARCC) is an open-door, comprehensive higher education institution committed to excellence in teaching and learning.  ARCC has campuses in both Cambridge and Coon Rapids, Minnesota.

The aligned institutions of Anoka-Ramsey Community College and Anoka Technical College (ATC) are members of Minnesota State.  With over 100 degree, certificate, and transfer programs across three campuses, ARCC and ATC have served the citizens of the Twin Cities and East Central Minnesota since 1965.  Annually, the two colleges (three campuses) serve more than 16,000 learners of all ages and ethnicities as they pursue associate degrees that transfer as the first two years of a bachelor’s degree, or technical and certificate programs that lead immediately to rewarding careers.

We are committed to responding to the educational needs of our changing communities and to providing opportunities for enhancing knowledge, skills, and values in a supportive learning environment.  We recognize and assert the value of inclusion as an ethical imperative and as a necessity for academic rigor, student success, and lifelong learning.  Our goal is to strive for inclusive excellence in our commitment to preparing all students and employees for success.  Our commitment to inclusive excellence seeks to extend beyond academic offerings to meet diverse student interests as well as regional and economic needs.

Our college prides itself in our support for students’ holistic needs.  We have many students who are first-generation students, students with disabilities, veteran students, post-traditional students, and students who identify as LGBTQIA.  The student population at ARCC is composed of <1% American Indian/Alaska Native, 7% Asian, 15% Black or African American, 6% Hispanic of any race, <1% Native Hawaiian/Other Pacific Islander, 63% White, and 5% two or more races, and 3% unknown.  We are committed to creating a vibrant and diverse community of employees composed of first-generation students, employees with disabilities, veterans, and employees who identify as LGBTQIA. Our employee population at ARCC consists of 15% Black, Indigenous, People of Color (BIPOC).   

For more information about our college, please visit our website at http://www.anokaramsey.edu.

NOTICE:  In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business, whether using a rental or state vehicle, shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.

The safety of all is of vital concern. The Clery Act Campus Crime & Security Report is available to perspective employees at ARCC at http://www.anokaramsey.edu/about-us/safety-security/. The campus Title IX Coordinator is Mike Opoku and can be contacted at mike.opoku@anokaramsey.edu or (763) 433-1272.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc.  We promote the health and well-being of our employees and take work/life balance seriously.