Lead Developer - Lead Software Developer App

Title: Développeur Lead / Lead Software Developer

Locations

Montreal, QC, CA

Toronto, ON, CAN

time type

Full time

job requisition id

JR-84869

Job Summary:

JOB DESCRIPTION - Lead Developer

Location: Quebec City, QC; Montreal, QC or Toronto, ON

Division : Ticketmaster NA

Reporting line: Senior Director, Software Development

Contract terms: Permanent, 37.5 hours per week

 

THE TEAM

 

You will join a diverse team of dedicated and highly skilled developers. As a Lead Developer at Ticketmaster, you will lead a team of developers and be responsible for the analysis, coding, and maintenance of the next generation of fan services for Ticketmaster, the world leader in ticket management for large-scale sports and entertainment events. You will work closely with other developers, product owners, managers, and company representatives to deliver unique, high-quality, efficient, maintainable, and user-friendly services. The software you will work on will be used by millions of people worldwide.

 

A career at Ticketmaster will challenge and engage you. We support creators and producers of live shows and other events, while connecting more passionate fans to those events. As a growing global company, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices, and you'll find a diverse mix of passionate employees helping fans around the world connect with the artists, teams, and events they love. It's a truly unique and rewarding environment.

 

THE POSITION

 

As a lead developer, you will lead the development and delivery of our global consumer platform, which generates over $10 billion in annual revenue. You will be responsible for delivering high-quality, maintainable, and high-performing solutions. You will need to consider the resolution of complex technical problems, long-term maintenance, and the cost of software solution changes.

 

You will lead, manage, and inspire developers to deliver the best ticketing experience worldwide. You will also help teams meet technical, operational, and commercial requirements.

You will emphasize collaboration and mutual support – sharing project workflows with teams spread across the globe, contributing to the code of core global services and applications, and fostering cultural exchange between development groups. This is an exciting time to join Ticketmaster as we work to harmonize our technologies and products globally.

 

This position may require you to work occasionally outside of normal office hours and to participate in an on-call rotation to provide 24/7 support.

Please attach your CV in English to your application.

 

YOUR ROLE

 

• Leading a team of developers with varying skill levels and abilities
• Participate in and lead development work within globally distributed software teams.
• Provide technical guidance to the team, including architectural and design decisions, code reviews, and technical problem-solving.
• Take charge of the entire development and deployment cycle of your team's software and products.
• Encouraging and developing developers in their profession through mentoring and leadership
• Work with the development management team to help define SMART goals for your team and provide feedback.
• Ability to organize and prioritize; multitask effectively while coordinating team efforts and reporting progress towards objectives to stakeholders and management.
• Connect with a range of stakeholders to gather as much information as possible about the issue at hand, and implement short- and medium-term strategies to evolve products towards future success (UX / Design / Product / PMO…etc)
• Making technical recommendations outside of the immediate team
• Debugging and triaging application problems in production, often not yours
• Automate testing, deployments, performance, and recovery

 

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

 

• Proven leadership experience
• Experience with Agile methodologies
• Strong backend development skills
• Experience with Java 17/21 programming languages ​​or related JVM languages
• Proven ability to design and implement clean, scalable, and well-structured APIs
• Experience with modern frameworks such as Spring Boot
• Experience in test-driven development
• Understanding of continuous integration practices
• Knowledge of current trends and practices in software architecture
• Prior experience with design models and SOLID principles
• Experience working with AWS or another cloud provider
• Experience with CI/CD servers (Gitlab/Jenkins)
• Experience with Docker and Kubernetes or other orchestration/planning frameworks
• Work experience in an Agile/Scrum development environment.
• Practical knowledge of one or more database products (e.g., Oracle, MySQL, PostgreSQL)
• Strong communication skills and the ability to collaborate closely with remote team members
• Ability to communicate technical topics clearly to non-technical people
• Experience in mentoring team members and the ability to delegate work accordingly

 

Strengths:

 

YOURSELF (BEHAVIORAL SKILLS)

 

• You are autonomous and proactive
• You focus on results, the desired results, and the best way to achieve them.
• You can consider several approaches and recommend the best technical direction, including logic and reasoning.
• You can work with minimal supervision and improve a small team through mentoring and leadership
• You can solve complex technical problems through debugging, research, and investigation.
• You foster cooperation and commitment within a team to achieve objectives and deliverables.
• You maintain and foster relationships within, across, and beyond organizational boundaries.
• You are passionate about technology, software development and transformation
• You constantly want to improve your own skills, and the ability to transfer them to the skills of others.

 

CULTURE TICKETMASTER

 

We are proud to be part of Live Nation Entertainment, the world's largest entertainment company.

 

Our vision at Ticketmaster is to connect people around the world with the live events they love. As the world's largest ticketing platform and the leading global provider of enterprise tools and services for the entertainment industry, we are uniquely positioned to successfully deliver on this vision.

 

We do all of this with an intense passion for live events and an inspiring, diverse culture driven by approachable leaders, caring managers, and enthusiastic teams. If you share our passion for entertainment and want to work for a company dedicated to helping millions of fans create unforgettable experiences, we want to hear from you.

 

Everything we do is guided by our values:

 

Reliability - We understand that fans and customers rely on us to power their live entertainment experiences, and we rely on each other to make it happen.

 

Teamwork - We believe that individual success is no match for the level of success that can be achieved by a team.

 

Integrity  – We are committed to upholding the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

 

Belonging - We are committed to building a culture in which every employee can be themselves, express themselves, and have opportunities to thrive on the same basis as others.

 

 

EQUAL OPPORTUNITIES FOR EMPLOYMENT

 

We are passionate and committed to our employees and go beyond the rhetoric of diversity and inclusion. You will work in an inclusive environment and be encouraged to be yourself at work. We will do everything in our power to help you successfully balance your work and personal life. As a growing company, we will encourage you to develop your professional and personal aspirations, gain new experiences, and learn from the talented people you will work with. Talent is what matters to us, and we encourage applications from people regardless of gender, race, sexual orientation, religion, age, disability, or family responsibilities.

 

Ticketmaster Canada will provide accommodations for qualified individuals with disabilities during the hiring process.

 

LANGUAGE REQUIREMENTS

 

Due to the nature of this position, the successful candidate will be required to interact with English-speaking clients, colleagues, partners, suppliers, etc. Excellent written and spoken English is therefore essential. While fluency in English is crucial for this role, we also encourage applications from candidates with a functional level of French.

 

---------------------

 

JOB DESCRIPTION - Lead Software Developer

Location: Quebec, QC; Montreal, QC or Toronto, ON

Division: Ticketmaster NA

Line Manager: Senior Director of Engineering

Contract Terms: Permanent, 37.5 hours per week

 

THE TEAM

 

You will be joining the diverse team of dedicated, highly skilled engineers. As a Lead Back End Developer at Ticketmaster, you will be leading an engineering team and will be responsible for analyzing, coding, and maintaining the next generation of fan-facing services for Ticketmaster, the global leader in ticket management for large-scale sports and entertainment. You will work closely with other developers, product owners and managers, and representatives from the business, to deliver unique, high quality, efficient, maintainable, and easy to use services. The software you will work on will be used by millions of people worldwide.

 

A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances while connecting more passionate fans to these events. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices, and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment.

 

THE JOB

 

In the role of Lead Back End Engineer, you will lead the development and delivery of our global Consumer Platform which drives over 10 billion dollars of revenue annually. You will be accountable for delivering high quality, maintainable and performant solutions. You must think about solving complex technical problems and the long-term maintenance and cost of change of software solutions.

You will lead, manage, and inspire engineers to deliver the best ticketing experience across the globe. You will also help teams fulfill technical, operational, and business requirements.

 

You will emphasize collaboration and mutual support – sharing project workflow with globally distributed teams, contributing code to core global services and applications, and cultural exchange between development groups. It is an exciting time to join Ticketmaster as we are working towards aligning our technologies and products globally.

 

This position may require you to occasionally work outside of standard business hours and participate in an on-call rotation to provide support 24/7.

 

WHAT YOU WILL BE DOING

 

• Lead a team of engineers of mixed levels and skill sets
• Participate and drive development work across globally distributed software teams
• Provide technical guidance to the team, including architecture and design decisions, code reviews, and technical problem-solving
• Own the full development and deployment cycle for your team’s software and product
• Encourage and grow developers in their craft through mentorship and leadership
• Work with Engineering Management to help set SMART goals for your team and provide feedback
• Organize, prioritize; multitask while coordinating team efforts, reporting to stakeholders and management on the progress of goals
• Connect with a series of stakeholders to gather as much information as possible regarding the problem at hand, and implement short to mid-term strategies to evolve products for future success. (UX / Design / Product / PMO…etc.)
• Make technical recommendations outside of the immediate team
• Debug and triage production application issues, often not your own
• Automate testing, deployments, performance, and recovery

 

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

 

• Proven leadership experience
• Experience with Agile methodologies
• Strong backend development skills
• Java 17/21 programming language experience or related JVM languages
• Proven ability to design and implement clean, scalable and well-structured APIs
• Experience with modern frameworks such as Spring Boot
• Test-Driven Development experience
• Understanding of Continuous Integration practices
• Knowledge of current software architectural trends and practices
• Previous experience with Design Patterns and SOLID principles
• Experience working with AWS or other Cloud Provider
• Experience with CI/CD servers (Gitlab/Jenkins)
• Experience with Docker and Kubernetes or other orchestration/scheduling framework
• Experience working in an SOA development environment
• Working knowledge of one or more database products (e.g. Oracle, MySQL, PostgreSQL)
• Strong communication skills and the ability to collaborate closely with remote team members
• Ability to clearly communicate technical topics to non-technical people
• Experience of mentoring team members and will delegate work accordingly

 

Nice to have:

 

YOU (BEHAVIOURAL SKILLS)

 

• You are autonomous and proactive
• You focus on results and desired outcomes and how best to achieve them
• You can consider multiple approaches and recommend the best technical direction
• You can work with minimal supervision and improve a small team through mentorship and leadership
• You can solve complex technical issues through debugging, research, and investigation
• You promote cooperation and commitment within a team to achieve goals and deliverables
• You maintain and foster relationships within, across, and external to organizational boundaries
• You are passionate about technology, software development and transformation
• You desire to continually improve your own skills, and ability to transfer that to the skills of others

 

LIFE AT TICKETMASTER

 

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

 

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

 

Our work is guided by our values:

 

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

 

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

 

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

 

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

 

EQUAL OPPORTUNITIES

 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

 

Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.ca. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.

 

LANGUAGE REQUIREMENT

 

Due to the nature of the role, this position involves interacting with English-speaking clients, colleagues, stakeholders, suppliers, and so forth. Therefore, a high level of proficiency in English, both verbal and written, is required. While a strong command of English is essential for this role, candidates with a working knowledge of French are also encouraged to apply.

 

#LI-REMOTE