Job Service Manager

Title: Job Service Manager; Sidney and Wolf Point

Number of Openings:  1 

Employee Status:  Regular 

Schedule:  Full-Time 

Job Type:  Standard 

Shift:  Day Job 

Travel:  Yes, 10 % of the Time  

Primary Location:  Sidney 

Other Locations:  Wolf Point 

Agency:  Department of Labor & Industry 

Union:  000 - None 

Job Description:

Note: Employees for the State of Montana must reside within Montana. All applications and required application documents must be submitted through the MT Careers site.

MISSION STATEMENT:

Empowering all Montanans through work and opportunity.

DLI CORE VALUES:

• Responsiveness
• Respect
• Integrity
• Excellence
• Cohesiveness

It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here.

BENEFITS:

Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great state here.

See our other incredible benefits here. These are some of our benefits just to name a few:

• Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.
• 38 paid days off a year including vacation, sick leave and holidays.
• Military leave: You'll get up to 15 days of military leave with full pay.
• Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.
• Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click here to learn more.
• Free telehealth and access to free employee medical clinics through our medical plan - click here to learn more.
• Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. - Click here to learn more.
• Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click here to learn more!
• Career progression, training opportunities and room for professional growth.
• State employee discounts at various businesses across the state.

This position may be eligible for a statutory $1.00 an hour base pay increase effective on July 1, 2026.

• This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)

JOB DUTIES:

As a Sidney and Wolf Point Job Service Office Manager you will:

• Provide impactful leadership in all aspects of personnel management.
• Supervise the administration of a variety of federal and state Job Service functions including monitoring fiscal and client outcome performance of workforce training programs.
• Build and maintain relationships with local, region and state team-members, businesses and community partners.
• Ensure that services are well aligned with area business workforce needs by developing and maintaining partnerships.
• Establish and maintain high quality standards of employment services and career guidance to workers and job seekers provided by your team.

KNOWLEDGE, SKILLS AND ABILITIES:

If you are the right person for this opportunity, you will have the following knowledge, skills or abilities:

• Principles of leadership, supervision, performance management, delegation and management techniques, budgetary and organizational methods.
• Principles and processes for providing customer and personal services. This includes assessing customer needs, meeting quality standards for service and evaluation of satisfaction of clients, businesses, and communities served as well as internal customers.
• Effectively energizing individuals and teams to achieve outcomes in a timely and professional manner.
• Leading staff of varying levels of ability and commitment to reach operational goals and adapt to ongoing change and growth opportunities.
• Demonstrate proactive and positive attitude towards change, identifying and implementing effective strategies to support staff through transitions. Exhibit exceptional adaptability and resilience in navigating environments characterized by frequent change and ambiguity, maintaining high levels of productivity and effectiveness.
• Communicate information and ideas in a manner that others will understand and that reflect the role of this position as a leader.

MINIMUM QUALIFICATIONS

Candidates with a strong mix of the attributes listed in the above Knowledge, Skills and Abilities (KSAs) in the fields of personnel, business administration, counseling, education, workforce services, human services or other related fields are desired. Candidates may demonstrate competency in the KSAs through at least six years' directly related experience, formal education (including certificates, credentials, or degree-based programs), or a combination of both. Candidates should clearly describe how their experience and education meet the identified KSA's and provide examples in their cover letter that demonstrate their qualifications.

Preferred Skills:

• Building community relationships
• Performance Management
• Strategic thinking
• Change Management

Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an application confirmation email with instructions on acceptable preference documents and how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.