Head of Human Resources

Title: Head of Human Resources

Location: Taguig Metro Manila PH

Type: Full-time

Workplace: Hybrid remote

Job Description:

First Circle is one of the fastest-growing FinTech companies in the country, providing financial services to under-served SMEs. We've already transformed access to credit for thousands of businesses, and now we're building a full-stack neobank offering multi-currency bank accounts, payments, FX, corporate credit cards, and payroll. As we enter this next phase of growth, we're hiring exceptional talent with a track record of excellence to join us in shaping the next chapter.

We're looking for a Head of HR to build the most capable and impactful FinTech team in SEA, with an environment that supports world-class performance as well as deep personal support and fulfillment. We've nearly doubled our headcount last year and plan to continue expanding. In this next phase, the role will focus on two priorities: 1) developing a scalable and robust People strategy to support efficient business growth, and 2) preserving our culture and the well-loved environment as it scales. The role will also oversee all people matters in the Philippines and collaborate closely with stakeholders across the business.

First Circle is changing small business banking in the Philippines. The sky is the limit for someone who wants to get stuck in and make a difference.

Responsibilities

• Report directly to Senior Leadership (ex-Uber, ex-BCG) with high exposure to the executive team, translating business strategy into clear, actionable people priorities.
• Upgrade and optimize HR systems and processes to enable scalable and efficient growth, while actively reinforcing and preserving company culture.
• Lead workforce planning and organizational design to ensure right capabilities and capacity.
• Serve as a trusted advisor on a variety of complex people matters, including performance management, grievance resolution, and employee relations.
• Design and deliver thoughtful programs across the employee lifecycle to strengthen employee engagement, retention, and overall employee experience.
• Oversee end-to-end HR operations in the Philippines, including policies, labor compliance, and compensation & benefits.

Requirements

• At least 10 years of progressive HR experience, ideally with proven leadership in fast-paced tech companies and through periods of significant growth (e.g. scaling headcount or expanding regional footprint).
• Well-versed across all HR functions, including strategy, operations, and talent management.
• Excellent communication and interpersonal skills, with proven ability to lead and influence across all levels of the organization.
• Skilled at handling sensitive employee matters with both care and objectivity.
• Strong understanding of the Philippines business landscape, labor environment, and culture.

Benefits

• Join a team with a deeply collaborative culture! Learn more here: https://www.firstcircle.ph/careers
• Hybrid work set-up: 2 days per week in our BGC office; remote the rest of the time.
• Additional perks & benefits including HMO coverage from month one, free catered lunches, MacBook Air provided, monthly fitness allowance, transportation & accommodation allowance, and more