Director of People and Organizational Development

Title: Director of People and Org Development
Type;Hybrid 

Location: Vancouver United States

Job Description:

Director of People & Organizational Development

Why Work for Audigy?

Everyone who works at Audigy has a direct impact on the company and the people we work with. Our mission is to help our clients and their employees achieve their personal, professional, and financial goals through their business. Our passion is helping others realize their potential, and our success is achieved by helping others achieve a higher level of success.

Culture

We are looking for someone who is willing - nay, eager - to be an active participant in a professional and people-first culture. As the leader of the People & Organizational Development team at Audigy, we're looking for someone who demonstrates the traits and values we hold in high regard: Be a team player, embrace and overcome adversity, and always have a strategy and a plan. Someone with exceptional dedication to delivering to our clients (members) the best experience and highest-quality work. Someone who fosters and thrives in generous-spirited collaboration and teamwork. On this team - whether we succeed or learn how to do it better next time - we do it together.

If you have a passion to be part of a team that is changing lives, apply now.

Compensation & Benefits

We're proud to offer a comprehensive package designed to support your personal, professional, and financial goals:

• Competitive Pay: Salary range is dependent on experience, plus a $125/month cell phone allowance and a performance-based incentive plan
• Health & Wellness: Robust medical, dental, and vision coverage, plus a free membership to Cascade Athletic Club
• Financial Security: 401(k) with a generous company match
• Work-Life Balance: Generous PTO and paid company holidays
• Life & Family Benefits: Paid parental and family leave, daycare Flexible Spending Account, and a hearing instrument benefit
• Professional Growth: Education reimbursement to support ongoing learning
• And more ways we invest in you: Additional perks and programs designed to support your well-being and success

POSITION SUMMARY:

The Director of People & Organizational Development is responsible for overseeing the People & Organizational Development (POD) shared services team, which consists of Professional Development Managers, Human Resource Managers and Instructional Designers, and serves the Audigy membership. They are responsible for evaluating organizational processes and operations, as well as developing and implementing organizational changes, while promoting quality and efficiency through continuous improvement. The Director and all members of the POD team are member-facing and work toward the goal of improving the performance and alignment of our members' teams, resulting in retention and increased revenue. This department is shared between Audigy Group and Audigy Medical with the Director overseeing all strategic and tactical people-based initiatives. The POD team's focus is on the employee life cycle from recruitment to onboarding, training, development, and retention. The Director is responsible for shaping the department in a way that allows for duplication, expansion, and scalability while retaining membership and growing revenue through increased effectiveness and shared service utilization.

PERFORMANCE OBJECTIVES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for leading the development and management of all current and future learning programs for Audigy, under the guidance of the Department Vice President or assigned Executive
• Oversight and development of member Human Resource services
• Development and innovation of current and future member programs
• Development of services through the employee life cycle and the integration of professional development and human resource function
• Positively impact flow and conversion metrics in member practices
• Support member goal attainment
• Improve leadership and team alignment in member practices
• Develop an asynchronous computer-based learning model to increase scalability and productivity
• Assess current programs and optimize outcomes
• Develop new programs to meet the needs of the collective membership
• Provide HR compliance support to members proactively
• Maintain detailed knowledge of member KPIs, the Audigy data warehouse, and the drivers that impact results
• Responsible for presenting at trainings and member events
• Provide coaching as needed for members
• Maintain full knowledge of Strategic Business Unit operations and member integration

CAPABILITIES:

• Excellent interpersonal communication skills
• Strong leadership skills navigating at all levels of the organization
• Experience in training, coaching, and facilitating all levels of adult learners
• Minimum of three years in a leadership position
• Proven mastery of enterprise-level programs
• Understanding and ability to apply the ADDIE model for instructional design
• Knowledgeable in asynchronous computer-based training theory, methods, and best practices
• Strong business acumen with an in-depth understanding of performance metrics
• Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Office, etc.)
• Able to think on their feet and respond quickly and eloquently under pressure
• Ability to navigate member needs and support any position within the POD team
• Working knowledge of organizational HR compliance needs
• Ability to consult on employee relations and employee performance coaching methodologies
• Understanding of compensation management, planning, and administration
• Experience in talent management and acquisition

QUALIFICATIONS:

• Bachelor's degree in a related area of study (business, psychology, human resources, etc.); equivalent work experience may be substituted
• Demonstrated experience in public speaking; facilitating presentations and training to both small groups and large audiences (required)
• Minimum 3-5 years in a leadership role, including direct supervision of a team (required)
• Demonstrated experience in utilizing data to drive performance metrics and informed decision-making

WORKING ENVIRONMENT:

• Work in office is required, with occasional hybrid work permitted
• Travel required - up to 30% as needed for member events and trainings
• This is a full-time role Monday through Friday, 8:00 AM to 5:00 PM (occasional flexibility may be required to accommodate member events and trainings)

PHYSICAL DEMANDS:

This position will spend long hours sitting and using office equipment and computers, which can cause muscle strain. This position will also have to do some lifting of supplies and materials from time to time.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, hybrid schedule, and activities may change at any time with or without notice.

Equal Opportunity Employer

Audigy helps its members and their teams realize and achieve their personal, professional, and financial goals through the success of the business. We deliver impact for our teams, our members, and their patients through partnership, leadership, and commitment. Audigy is part of GN Hearing, which operates in more than 90 countries across the world. GN Hearing is an equal opportunity/affirmative action employer committed to cultural diversity in the workplace. GN Hearing openly supports and is fully committed to the recruitment, training, and promotion of all individuals, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance, or any other classification protected by state, federal, or local law or ordinance.