Crime Victims Claims Investigator

Title: Crime Victims Claims Investigator-AG

Crime Victims Claims Investigator-AG (250006V2)

Organization

: Attorney General

Agency Contact Name and Information: Ashley.Baas@OhioAGO.gov

Primary Location

: United States of America-OHIO-Franklin County-Columbus

 Compensation: $28.08/hour-$35.07/hour

Schedule

: Full-time

Work Hours: M-F, 8am - 5pm

Classified Indicator: Unclassified

Union: Exempt from Union

 

Primary Job Skill

: Professional

Technical Skills: Investigation

Job Description:

The Ohio Attorney General's Office is currently seeking a knowledgeable and motivated candidate for the position of Crime Victims Claims Investigator, Economic Loss Specialist in the Crime Victim Services Section. This position requires investigation of crime victims compensation claims to ensure equitable disbursement of funds. The headquarter location for this position is Columbus, Ohio. This position will work a hybrid in- person/remote schedule. There may be changes to this schedule based on training and operational needs. The duties of this position include, but are not limited to, the following:

• Investigates crime victims compensation claims in an objective and timely manner to ensure equitable disbursement of crime victims reparations funds in accordance with applicable Ohio law
• Reviews reparations applications for completeness and accuracy
• Calculates applicants economic loss utilizing basic accounting/bookkeeping principles
• Analyzes case fact pattern and develops investigatory plan of action
• Determines and develops sources to contact for information-gathering purposes
• Creates specialized correspondence necessary to gather case-specific information
• Evaluates claims to determine compensability of claim
• Verifies all claimed expenses through appropriate third party and their causal relationship to alleged criminal conduct
• Writes memoranda summarizing interviews with law enforcement, prosecutors and court personnel to clarify documentation when necessary for verification
• Reviews law enforcement and/or medical documentation to identify any conduct or behavior that may disqualify applicant from eligibility
• Identifies other potential sources of compensation and verifies their proper utilization
• Verifies applicants lost income
• Produces memoranda and exhibits used in court proceedings as evidence to reflect facts of case and prepares case for court
• Responds to applicants, service providers and attorney inquiries related to the claims process and provides updates on the status of individual claims
• Prioritizes weekly work assignments to maximize efficiency and advises supervisor on status of investigations/claims
• Assists legal staff in preparation for appeals process
• Testifies in appeals process as necessary
• Reads and interprets court orders and/or other documents pertinent to the claim

24 mos. trg. or 24 mos. exp. in investigation practices & techniques or law enforcement;

• Or Completion of associate core program in criminal justice, accounting or related field which emphasizes training in investigation practices & techniques.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Investigation, Attention to detail, time management, written communication, verbal communication, confidentiality