Coordinator, Content Operations

Title: Coordinator, Content Operations

Location: Stamford United States

Job type: Hybrid
Time Type: Full Time
Job id: R0010244
 

Job Description:

Work Locations: With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales).

Office locations include New York City, Los Angeles, Chicago, and Stamford, CT.

Our list of eligible states in which employees may work remotely includes: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming.

Division Story

A+E's Technology team is deep-rooted in the heart of our business. We have great people and great technologies, and together we take on the toughest challenges. As innovators, we choose to iterate, pivot, and adapt quickly. We've reinvented the way A+E leverages technology to produce and sell world-class content. We've modernized our core solutions and embraced a cloud first approach. Perched on the virtues of our "Technology Code", we make technology better, create solutions together, and most of all, we have fun with it. Our team members are motivated individuals who help each other do remarkable things every day. Together we deliver best-in-class solutions that transform the way A+E works. If this sounds like something you want to be a part of, we want to hear from you!

Job Description

Full Remote work option is available

THE ROLE: Coordinator, Content Operations

The Content Operations Coordinator plays a critical role in supporting A+E Networks' global content distribution. You will ensure content and metadata is prepared accurately and on time across a wide range of platforms-including VOD, TV Everywhere, OTT, SVOD, brand sites, and cross-platform applications-both domestically and internationally.

This position requires strong organizational skills, attention to detail, and the ability to manage high-volume workflows. You'll need to prioritize effectively, communicate clearly, and collaborate with multiple teams to meet deadlines.

MORE ABOUT WHAT YOU 'LL DO: Coordinator, Content Operations

• In internal systems, you will support heavy research initiatives which result in accurately preparing content to be packaged and delivered
• Assist with project management tasks, including tracking, reporting, and identifying resource needs.
• You will be involved in intake, processing and resolution of rejections that are fielded from a variety of clients and countries, communicating with many different departments to resolve issues in a timely manner
• You will serve as backup for members of the team who are out on PTO, wellness, etc.
• You will be responsible for completion of complex projects on time and on budget
• When working on metadata initiatives, partner with Programming teams to gather required data for metadata preparation, aligning with distribution timelines.
• Ensure timely and accurate metadata delivery in compliance with contractual obligations and internal goals.
• Perform quality control and proofreading of metadata fields for XML and content distribution across platforms and owned products.
• Provide daily updates and status reports, especially regarding changes to air dates or metadata impacting distribution.
• Adapt quickly to evolving workflows and technologies.
• Contribute to a highly skilled, motivated, and collaborative team.

BASIC REQUIREMENTS: Coordinator, Content Operations

• 2 or more years of media operations or digital industry experience is required
• Experience with end-to-end media distribution tracking, full workflow ecosystem (project intake through final delivery) is a plus
• Experience in metadata publishing or related environments preferred.
• Familiarity with distribution methods; SVOD, AVOD, TVOD, etc.
• Proactive, with a strong focus on accuracy in detail-intensive workflows.
• Familiarity with metadata best practices and taxonomy a plus.
• Experience with XML metadata and video encoding technologies preferred.
• Knowledge of digital delivery protocols (FTP, SFTP, Aspera) a plus.
• Ability to deliver a high-quality, consistent metadata experience that supports enterprise goals.
• BA/BS degree or commensurate applicable corporate work experience

THE IDEAL CANDIDATE WILL HAVE:

• Positive, team-oriented mindset with a desire to excel.
• Detail-oriented with exceptional organizational, time-management, and communication skills.
• Collaborative approach with proven success in fast-paced, cross-functional environments.
• Passion for emerging technologies and the entertainment/media industry.
• Strong multitasking skills with the ability to meet deadlines.
• Solid, remote work setup with reliable internet access.

Compensation

Hourly Pay Range: $32.84 - $36.95

Annual Incentive Target: 5%

The annual/hourly pay range displayed serves as a good faith estimate of the

minimum and maximum base pay range for this role. Compensation for the role will

be based on a number of different factors such as a candidate's qualifications, skills,

competencies, location, and experience. A+E offers a competitive total compensation

package, which includes healthcare coverage, 401k matching, and a range of other benefits.

A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company's employment actions and decisions - including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination - are made without regard to an employee's race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law.