Content Strategist, Multimedia Content Producer (Manager I)

Title: Content Strategist/Multimedia Content Producer (Manager I)

Location: Baltimore, MD, United States (Remote)

Job Description:

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS' relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

NOTE: This is a US based remote position; The position can be based anywhere in the United States. US work authorization required at the time of application.

Job Summary

Charitable Giving's Content Strategist/Multimedia Content Producer creates dynamic, on-brand content about CRS' mission to engage individual donors and deepen donor interest in support of the organization's programs worldwide. Specifically, this individual will bring CRS' lifesaving work to life by executing multimedia storytelling strategies with a goal of engaging large online audiences with dynamic content.

Roles and Key Responsibilities

• In support of the CG Content Deputy Director, strategizes, conceptualizes, and produces innovative video and other multimedia content in support of a new comprehensive fundraising campaign.
• Writes features, blogs, scripts, message and talking points, e-letters, e-newsletters and other materials as needed in support of CRS fundraising strategies.
• Collaborates with other professionals across CRS Charitable Giving on multimedia projects and campaigns.
• Carries out strategies that use digital media for fundraising campaigns, web pages, short videos, podcasts, e-newsletters, photo galleries, social media and advertisements.
• Incorporates individual donor feedback and recent research findings as needed in support of CRS fundraising efforts.
• Tracks multimedia projects and other communications requests.
• Under the direction of the CG Content Deputy Director, works with consultants and vendors to expand capacity when needed.
• Supervises one video/multimedia editor.
• Travels to CRS programming around the world to direct content collection teams, take photos and videos, and conduct interviews with donors, staff members, partners and program participants.
• Expertly employs consistent voice and tone for Charitable Giving's multimedia presence, in keeping with CRS brand, Equity in Storytelling and editorial guidelines.

Basic Qualifications

• Bachelor's degree in journalism, English, communications, marketing, international development or related field
• Minimum of four-six years of relevant work experience required
• Minimum of two years of supervisory/management experience.

Preferred Qualifications

• Master's Degree
• Experience with web, virtual reality and podcasts
• Working knowledge of private-sector fundraising
• Ability to write and edit in Spanish

Knowledge, Skills, and Abilities

• Fastidious research, writing and editing skills
• Adapts to all varieties of communication, from print to web, news to features, blogs to annual reports, magazines to multimedia, essays to captions.
• Track record of successful collaborations with writers, editors, print and web designers, multimedia producers and engineers
• Detailed-oriented, able to handle multiple tasks efficiently and accurately
• Proficient in video editing, videography and photography
• Working knowledge of world geography, demographics, current events, humanitarian relief and development practices
• Working knowledge of design principles for web, print and infographics
• Proficient in software packages, including: MS Word (including all editing functions); Excel; PowerPoint; Adobe Creative Suite (including After Effects); project management tools, video and photo and video editing platforms (including Premiere Pro and Final Cut X)
• Proficient in both Mac and PC platforms
• Working knowledge of SEO (search engine optimization) and content marketing
• Knowledge of latest web and content management/development programs
• Expert storytelling and collection skills for photos, videos, podcasts and other multimedia
• Available to travel to program sites around the world to capture content (via personal interviews, photographs, video, onsite direction) to share with audiences
• Ability to work well across departments and country programs; build and strengthen relationships; encourage timely responses while respecting the demanding context of our overseas work
• Creative, confident and communicative

Personal Skills:

• Excellent written and oral communication skills, including public speaking
• Excellent project management skills with ability to juggle multiple priorities and meet short- and long-term deadlines without sacrificing quality
• Excellent judgment, independent decision-making and organizational skills
• Collaborative problem solving and strong work ethic
• Ability to make careful decisions that involve others
• Curiosity, humor, high energy level
• Team player who can work independently
• Ability to work on multiple, complex projects with a diverse team of colleagues
• General understanding and knowledge of the Catholic Church
• Conversational Spanish a plus

Travel - 5%

Agency REDI Competencies (for all CRS Staff)

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability - consistently takes responsibilities for one's own actions.
• Acts with Integrity - consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust - shows consistency between words and actions.
• Collaborates with Others - works effectively in intercultural and diverse teams.
• Open to Learn - seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change - continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others - builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset - understands role in translating, communicating, and implementing agency strategy and team principles.

Supervisory Responsibilities: This position will supervise one video/multimedia editor

Key Working Relationships

Internal - Charitable Giving, Marketing and Communications, Overseas Operations, Program Quality and Support, Mission and Mobilization

External - Vendors and consultants as needed

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

• Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS' processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Note: All interested applicants must be authorized to work in the U.S. at the time of application.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer