Brand and Digital Content Officer

Title: Brand & Digital Content Officer, Clerk Grade 3/4 - Wollongong

Job Description:

Organisation / Entity:NSW State Emergency Service

Job category:

Emergency Services | Emergency Services Support

Sales and Marketing | Corporate Communications

Media, Publicity and Communications | Communications

Job location:

Illawarra & South Coast / Wollongong & The South Coast

Job reference number:492940

Work type:Full-Time

Total remuneration package:Maximum TRP $105,076 (salary range $84,659 - $92,701. Total remuneration package includes salary plus employer's 12% contribution to superannuation and annual leave loading.

Brand and Digital Content Officer, Clerk 3/4, Wollongong

• Bring your creative digital content and brand expertise to a volunteer-based emergency service agency that supports communities of NSW
• Work with a team of digital content specialists in a high-paced, exciting environment
• Full time ongoing role in Wollongong with the opportunity to enjoy a hybrid working arrangement 
• Attractive total salary package of up to $105,076.58

 

About the opportunity

The Brand and Digital Content Officer forms part of the NSW SES Media and Communications Team, supporting the delivery of digital campaigns, projects and ensuring a consistent and professional image of the NSW State Emergency Service.

Working with a team of digital content creators, you will contribute to the agency’s digital strategy through high quality and engaging graphics, content and video for internal projects, the NSW SES website, intranet and social media channels.

We’re seeking someone who can bring creativity and an eye for detail to their work, delivering high quality digital and printed materials. Our ideal candidate will identify innovative and creative ways to drive and improve the audience experience with content that is dynamic, timely and accurate, ensuring alignment with organisational brand guidelines.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities. 
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response. 

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW.  Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform. 

With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here

About you

To be successful in this role you will have:

• excellent communication and time management skills, as well as a keen focus on attention to detail;
• experience supporting social media content, campaigns, and management systems (eg. Website CMS, Hootsuite and Meta Business);
• demonstrated previous experience in creating digital content, videos, graphics and awareness of the latest technologies and tools (including Adobe, Premiere Pro and Canva);
• proficiency in building and maintaining relationships with stakeholders, both internal and external.

 

Desirable skills but not essential:

• Desktop publishing – (reports and print design).

 

What we can offer you

Our work is meaningful and rewarding. The SES’s mission is saving lives and creating safer communities, and you can be an important part of our work. 

• We have attractive leave entitlements including parental, sick, flex and recreation leave. 
• Competitive salary.
• You will enjoy a 35-hour work week (lesser hours could be considered), with the potential for flexible work arrangements such as a nine-day fortnight or a four-day work week depending on the requirements of the role and operational needs, Corporate wellbeing programs including seminars and the Fitness Passport.
• Member Assist Program for free confidential counselling support.
• Flu vaccine program.
• Salary packaging options via superannuation contributions or a novated vehicle lease.
• Convenient office location for public transport and to shops.

 

You belong here 

• We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. 
• We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work. 
• If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace. If you feel you may require an adjustment during the recruitment process.

 

Targeted Question

The role involves responding to inquiries and requests from across different business units and stakeholders, ensuring work is delivered to agreed timelines and to a high standard. Outline a time you have been involved in managing competing design requests and how you ensured client needs were met.

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

Interviews are expected to commence the week beginning 8th December 2025. 
 

Want to know more?
 
If you want to know more about this opportunity, please contact the Coordinator Web and Digital Content, Tanya Arginovski

The role description is available here 

Talent Pool 

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here 

The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace. People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job. As supporters of flexible working, we welcome discussions about how our roles can be undertaken flexibly.