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Bilingual Customer Service Specialist

InnoSource, Inc

  • Date Posted:

    1/9/2025 

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Scottsdale, AZ

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    Bachelor's/Undergraduate Degree

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    Call Center, Customer Service, Spanish

  • Benefits:

    Health Insurance, Dental Insurance, Life Insurance, Paid Time Off, Career Development

About the Role

Bilingual Customer Service Specialist

Scottsdale, Arizona

Hybrid

$20/HR and Hybrid Remote

Description

Are you ready to launch your career with a nationally recognized insurance company that offers unlimited growth opportunities? Join our award-winning team, consistently ranked among the “Best Employers” for several years. If you are a driven individual with strong communication skills and a passion for career advancement, this is the perfect opportunity for you!

Why Join Us?

  • Dynamic Work Environment: Enjoy a fantastic Monday through Friday schedule in a collaborative and supportive culture.
  • Growth Opportunities: This entry-level position is a gateway to numerous advancement opportunities within our prestigious corporation.
  • Comprehensive Training: Benefit from our renowned training program, where you’ll learn everything you need to succeed—no prior experience required!
  • Hybrid Flexibility: Embrace a hybrid role with 2 days in the office and 3 days from home, while staying connected to the Scottsdale, AZ area.

** Must be comfortable being hybrid in the Scottsdale office 2 days/week**

Key Responsibilities

As a Customer Service Specialist, your day will include:

  • Building Relationships: Provide exceptional customer service while building meaningful relationships with customers across the U.S.
  • Solving Complex Inquiries: Assist customers with a variety of complex questions, from financial matters to general insurance queries.
  • Guiding Decision-Making: Play a pivotal role in helping customers make informed decisions about their financial needs.
  • Collaborating and Succeeding: Support team success through daily meetings and strong cooperation.

Requirements

Education and Experience – Bilingual Customer Service Specialist

  • Bachelor’s Degree Ideal
  • Customer Service Experience: 1-2 years preferred in customer service (Call center experience is a plus!) 
  • No Licensing Needed: No prior licensing or insurance experience required.
  • Career Ambition: A strong desire to build and advance your career.
  • Fluency: Ability to speak, read, write both in Spanish and in English

Benefits & Pay

  • Competitive Starting Pay: $20.00/hour
  • Comprehensive Benefits: Medical, Dental, and Life Insurance benefits
  • Rapid Advancement: Opportunities for pay increases within your first year
  • Paid Training: Enjoy 4 weeks of paid training
  • Stable Schedule: Full-time, set schedule within Monday to Friday, 8:00 am to 8:00 pm AZ time

Take the Leap! If you’re looking for a dynamic and supportive environment to grow your career, we want to hear from you. Apply today and take the first step toward an exciting future with us!

 

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